ES2

ES2

Contractor Success Systems
ThermoGrid

ThermoGrid

ECI ThermoGrid
3.0 out of 5 stars
ES2 ThermoGrid

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ES2:

About

If you are looking to dominate your market, build wealth, success, and financial freedom, you have come to the right place. ES2’s new proprietary pricing and job management system utilizes best business practices that allow you and your team to work smarter, not harder. We have streamlined the entire process of running an electrical service business. If you are looking to increase your income, save time, and build your company into a multi-million dollar self-sustaining company, look no further.ES2’s mission is to help success minded contractors such as yourself find success, wealth and security. By helping you achieve these three goals. You will find that your life will become more enriched; you will reach your goals quicker and you will have more happiness.ES2 is dedicated to helping contractors find success and wealth that they never thought was possible through innovation and success secrets only few know about.
ThermoGrid:

About

ThermoGrid is a specialized contractor management software tool for managing field service operations, designed to meet the unique needs of HVAC-R, plumbing, and electrical companies. With ThermoGrid, you can streamline your workflow and boost your bottom line with powerful features like mobile offline app, scheduling, dispatching, client history tracking, inventory management, service agreements, load calculation, marketing tools, payroll management, invoicing, and estimates. ThermoGrid gives you the power to reach new heights of efficiency, accuracy, and profitability. Don't miss out on the opportunity to transform your business. Try it FREE or contact us today to request a demo!
ES2:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ThermoGrid:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
ES2:

Audience

Electrical service businesses that need a proprietary pricing and job management system to work smarter
ThermoGrid:

Audience

Small to large contractor companies
ES2:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ThermoGrid:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ES2:

API

Offers API Not Supported
ThermoGrid:

API

Offers API Supported
ES2:

Screenshots and Videos

ThermoGrid:

Screenshots and Videos

ES2:

Pricing

$ 79 per week
Free Version Not Supported
Free Trial Not Supported
ThermoGrid:

Pricing

$60
Subscription or one-time fee available.
Free Version Supported
Free Trial Supported
ES2:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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ThermoGrid:

Reviews/Ratings

Overall 3.0 / 5
ease 2.8 / 5
features 3.3 / 5
design 3.2 / 5
support 3.2 / 5
ThermoGrid:

Pros & Cons from Real Users

Pros

  • Invoicing works. Scheduling gets done. Not touching inventory or other features until it looks like they take their own program and feedback seriously. As others have noted, ECI bought a couple of years ago, and things haven't been honkey-dory.
  • ThermoGrid is a well rounded software that is constantly evolving. From invoicing to keeping track of your customer base, it does it. I like being able to tailor it to fit my needs.
  • Does everything i need. Support is phenomenal when needed. Techs in the field find it easy to use. Customers love the service.
  • You can set pricing based on a GPM. The trainers and sales people are great! Clients can pay and sign via email. You can upload pics and you can give 6 options but is time consuming
  • Being able to easily change criterion to receive excellent spot on results every time. Being able to have a beautiful presentation for homeowners.

Cons

  • 1)I have not been able to get a response from customer service at all. Ticket response- nope. Email response- nope. Phone- goes straight to voicemail. No call back. Tried multiple days/times. 2) Non-working elements of program, but can't a hold of support to discuss. 3) Every bunch of months a slight change is noted as an upgrade. Almost like they have to show they are actually doing something, so have some small random change once or twice a year. 4) ui and functions feels ancient. ie there's no master search.
  • I feel the support and training could be better. They are very thorough in their reply and call you back pretty quickly, just not a fan waiting.
  • Haven't found an issue that didn't get resolved. any cons that have been found previously were quickly fixed.
  • No training videos that lead you to call in, they own so many software companies that anyone who answers can't help you, so then they make a ticket and someone will reply to ask questions. The reply is usually within 24 hrs but if you are a home service company you need answers right away. They have very few trainers (who are great and very helpful) which leads them to have find time to help you. They could use short videos to help the trainers. The software is very in depth and does lots which is very hard to remember it all going through their video/Google Meets/Zoom demonstrations.
  • Some of the printouts are excessively lengthy. Per user price model.
ES2:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
ThermoGrid:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
ES2:

Company Information

Contractor Success Systems
Founded: 2010
United States
www.es2elite.com
ThermoGrid:

Company Information

ECI ThermoGrid
Founded: 2007
United States
www.thermogrid.com
ES2:

Alternatives

ThermoGrid:

Alternatives

ES2:
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ThermoGrid:
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4.9 out of 5 stars
ThermoGrid:
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ES2:
ThermoGrid:
ES2:

Categories

ThermoGrid:

Categories

HVAC Supported
HVAC Estimating Supported
Plumbing Supported
Service Dispatch Supported
ES2:

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Not Supported
Contract Management Not Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Scheduling Supported
Time Tracking Not Supported
Work Order Management Not Supported
ThermoGrid:

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Supported
Work Order Management Supported

Contractor Management Features

Contractor Database Supported
Insurance Tracking Supported
License Tracking Supported
Permit Tracking Supported
Skills & Competencies Supported
Task Management Supported
Work Hour Tracking Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

HVAC Estimating Features

Billing & Invoicing Supported
Commercial/Industrial Supported
Cost Database Supported
Data Import / Export Supported
Equipment Maintenance Supported
Financing Management Supported
Labor Rates Supported
Quotes/Proposals Supported
Scheduling Supported
Takeoff Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
ES2:

Integrations

Dropbox Supported
Google Calendar Supported
Google Maps Supported
PayPal Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Stripe Supported
ThermoGrid:

Integrations

Dropbox Not Supported
Google Calendar Not Supported
Google Maps Not Supported
PayPal Not Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Stripe Not Supported
ES2:
Claim ES2 and update features and information
Claim ES2 and update features and information
ThermoGrid:
Claim ThermoGrid and update features and information
Claim ThermoGrid and update features and information