LogicsWare EPIX

LogicsWare EPIX

LogicsWare
Microcall

Microcall

Micro-Tel
+
+

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About

LogicsWare EPIX system contains extensive products and modules that enrich the system with features and functionality for normal and business-critical needs. Multi-Database engines interface capability. Multi-Site collection via FTP, IP, Shared Databases (ODBC), RS232, and dial-up. Hierarchical email reporting module that automatically sends emails to both employees and their managers. Extensive reporting features for analytical and control purposes, with the ability to export these reports many standard formats (PDF, Excel, Word, and HTML). Active directory integration for employee data synchronization. IP phone utilities for major PBX vendors. Capable of storing a large number of CDR records (typically infinite) depending on the Database Engine and hard disk space. True Multi-Threading system that make use of new processors (Core 2 Duo, and Quad four), to achieve the highest performance.

About

Microcall integrates with any kind and any number of Voice or Hosted platforms / Session Border Controllers (SBC) / CUBE’s / Gateway, analyzes this data in real-time and immediately provides interactive, meaningful dashboards to managers at all levels. Microcall dashboards give managers the information needed to make fast, informed business decisions. Automate Microcall integration with Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin., HR systems, and more, so Reports also contain Employee Names, Locations, Departments, Cost Centers, Sessions, Devices, MAC Addresses, Shared-Line Assignments, etc. Combining voice data with additional detailed information enhances the level of reporting. Microcall comprehensive features and system automation makes reporting so simple that every manager (Telecom Infrastructure, Network Administrator, Security, Finance, Sales, HR & Customer Service) benefits from Microcall.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hospitality and retail businesses interested in a solution to manage their business and maximize profits

Audience

Companies seeking a solution offering fast & easy cradle-to-grave searches for phone numbers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

LogicsWare
Founded: 2009
Egypt
www.logicsware.com/EPIX.html

Company Information

Micro-Tel
Founded: 1979
www.microcall.com

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Connections
Call Record Analyzer

Call Record Analyzer

Intelligent Visibility

Categories

Call Accounting Supported

Categories

Call Accounting Supported

Call Accounting Features

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Supported
Who Answered Log Supported

Call Accounting Features

By-Extension Reporting Not Supported
Call Duration Not Supported
Call Monitoring Not Supported
Call Volume Not Supported
Caller Identification Not Supported
Inbound Reporting Not Supported
Outbound Reporting Not Supported
Unattended Call Management Not Supported
Who Answered Log Not Supported

Integrations

No info available.

Integrations

No info available.
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