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About

You’ll be relieved to hear you don’t have to spend the next six years building an AI assistant from scratch, blocking your progress in other areas. But you also don’t have to accept a basic bot with templated answers that are copied and pasted from some other business. With our platform, you get your own fully branded AI assistant that’s ready to go live straight away, able to answer 85% of the most common queries you get in your industry, you choose which ones to go live with. You’ll free up bags of time for your team in their working day, giving you the freedom to move forward and create new and exciting features for your AI assistant that are unique to your enterprise, ready to interact with tens of thousands of customers all at once, 24/7 using conversational AI. The deeper you swim in your own Reef dashboard, the more you discover, and so do we because we’re with you all the way, managing all the technology for you to constantly improve and better your AI over time.

About

interface.ai delivers advanced conversational AI solutions designed specifically for credit unions and community banks. Its Voice AI agents handle up to 60% of calls from day one, providing natural 24/7 support while cutting operational costs. With Chat AI, banks can extend personalized, in-branch-style assistance online and through mobile channels, enhancing accessibility for members. Employee AI empowers frontline staff with instant answers, backend automation, and personalized guidance, boosting productivity and accuracy. Fraud Prevention AI adds another layer of protection with multi-point caller ID forensics and real-time analysis to block fraud attempts without disrupting the customer experience. Trusted by more than 100 institutions, interface.ai drives growth, efficiency, and satisfaction across banking operations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Websites, companies, and businesses seeking an advanced conversational AI platform to improve their online services

Audience

interface.ai is designed for credit unions and community banks seeking to reduce costs, improve security, and deliver personalized 24/7 member experiences through AI-powered automation

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

EBI.AI
Founded: 2001
United Kingdom
ebi.ai/platform/

Company Information

interface.ai
Founded: 2016
United States
interface.ai

Alternatives

Lynna

Lynna

Lynna Labs Ltd

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy
Yellow.ai

Yellow.ai

Bitonic Technology Labs

Categories

AI Assistants Supported
Chatbot Supported
Conversational AI Supported

Categories

Agentic AI Supported
AI Agents Supported
AI Assistants Supported
AI Voice Agents Supported
Banking Supported
Chatbot Supported
Conversational AI Supported
Fraud Detection Supported
Online Banking Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Supported
Image Recognition Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Integrations

Adobe Connect Supported
Amazon Web Services (AWS) Supported
Fiserv Not Supported
Google Cloud Platform Supported
IBM Cloud Supported
Microsoft 365 Supported

Integrations

Adobe Connect Not Supported
Amazon Web Services (AWS) Not Supported
Fiserv Supported
Google Cloud Platform Not Supported
IBM Cloud Not Supported
Microsoft 365 Not Supported
Claim EBI.AI and update features and information
Claim EBI.AI and update features and information
Claim interface.ai and update features and information
Claim interface.ai and update features and information