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Related Products
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Dujiaoshou SCRM:
About
Dujiaoshou SCRM is a cloud-based social CRM for businesses managing cross-border customer conversations. It brings accounts and messages from social and chat channels into a shared workspace, including WhatsApp, Telegram, LINE, Facebook, Instagram and other supported platforms. Teams can manage multiple accounts, view customer profiles and conversation histories, organize contacts with tags and notes, assign conversations and record follow-ups. Features include multilingual translation, AI-assisted replies, customer-service workflows, ticket management and operational analytics. The platform is designed for cross-border e-commerce and customer support, sales, marketing and operations teams communicating across channels and languages. It is available as a web application and Windows and macOS desktop clients; available channels and features depend on the service plan.
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Simla.com:
About
Simla.com is a multi-agent platform that helps you to convert your WhatsApp, Facebook and Instagram conversations with clients into sales and improves your customer service.
Simla.com unites in a single window all your accounts in social networks and groups together all the dialogues from multiple channels. You won't lose clients or miss a single message anymore.
The platform allows you to automate your work with chats:
Launch chatbots,
Create automated and instant answers,
Automatically distribute dialogs between your sales managers, etc.
Analyze your business, control the performance of your employees and build your precise customer database.
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Dujiaoshou SCRM:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Simla.com:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Dujiaoshou SCRM:
Audience
Cross-border e-commerce, global customer service, sales, marketing and operations teams managing multiple social messaging accounts and multilingual customer conversations.
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Simla.com:
Audience
Businesses seeking a CRM solution to improve chats, sales, tasks and customer base
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Dujiaoshou SCRM:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Simla.com:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Dujiaoshou SCRM:
API
Offers API
Not Supported
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Simla.com:
API
Offers API
Not Supported
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Dujiaoshou SCRM:
Screenshots and VideosNo images available
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Simla.com:
Screenshots and Videos |
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Dujiaoshou SCRM:
Pricing
$19.90/1.5M chars
The character plan costs $19.90 for 1.5 million translation characters, with no time limit. Pro and Ultimate subscriptions cost $30/month and $40/month, respectively, with discounts for longer terms. A 24-hour free trial includes three Ultimate ports.
Free Version
Not Supported
Free Trial
Supported
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Simla.com:
Pricing
$40 per month
Free Version
Supported
Free Trial
Supported
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Dujiaoshou SCRM:
Reviews/
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Simla.com:
Reviews/
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Dujiaoshou SCRM:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Simla.com:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Dujiaoshou SCRM:
Company InformationDujiaoshou SCRM
dujiaoshouai.com
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Simla.com:
Company InformationSimla.com
Founded: 2014
www.simla.com
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Dujiaoshou SCRM:
Alternatives |
Simla.com:
Alternatives |
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Simla.com:
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Simla.com:
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Simla.com:
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Dujiaoshou SCRM:
Categories |
Simla.com:
Categories |
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Simla.com:
Social CRM Features
Calendar/Reminder System
Supported
Customer Support
Supported
Email Marketing
Not Supported
Lead Capture
Not Supported
Lead Nurturing
Not Supported
Live Chat
Supported
Marketing Automation Integration
Not Supported
Multi-Channel Social Integration
Supported
Social Media Monitoring
Not Supported
Task Management
Supported
CRM Features
Calendar/Reminder System
Supported
Call Logging
Not Supported
Document Storage
Not Supported
Email Marketing
Not Supported
Internal Chat Integration
Supported
Lead Scoring
Not Supported
Marketing Automation Integration
Not Supported
Mobile Access
Supported
Quotes / Proposals
Not Supported
Segmentation
Not Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Not Supported
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Dujiaoshou SCRM:
Integrations
Instagram
Supported
WhatsApp
Supported
Facebook
Not Supported
Google Analytics
Not Supported
LINE
Supported
OpenCart
Not Supported
PrestaShop
Not Supported
Shopify
Not Supported
Telegram
Supported
WooCommerce
Not Supported
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Simla.com:
Integrations
Instagram
Supported
WhatsApp
Supported
Facebook
Supported
Google Analytics
Supported
LINE
Not Supported
OpenCart
Supported
PrestaShop
Supported
Shopify
Supported
Telegram
Not Supported
WooCommerce
Supported
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Dujiaoshou SCRM:
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Simla.com:
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