Dujiaoshou SCRM Simla.com

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Dujiaoshou SCRM:

About

Dujiaoshou SCRM is a cloud-based social CRM for businesses managing cross-border customer conversations. It brings accounts and messages from social and chat channels into a shared workspace, including WhatsApp, Telegram, LINE, Facebook, Instagram and other supported platforms. Teams can manage multiple accounts, view customer profiles and conversation histories, organize contacts with tags and notes, assign conversations and record follow-ups. Features include multilingual translation, AI-assisted replies, customer-service workflows, ticket management and operational analytics. The platform is designed for cross-border e-commerce and customer support, sales, marketing and operations teams communicating across channels and languages. It is available as a web application and Windows and macOS desktop clients; available channels and features depend on the service plan.
Simla.com:

About

Simla.com is a multi-agent platform that helps you to convert your WhatsApp, Facebook and Instagram conversations with clients into sales and improves your customer service. Simla.com unites in a single window all your accounts in social networks and groups together all the dialogues from multiple channels. You won't lose clients or miss a single message anymore. The platform allows you to automate your work with chats: Launch chatbots, Create automated and instant answers, Automatically distribute dialogs between your sales managers, etc. Analyze your business, control the performance of your employees and build your precise customer database.
Dujiaoshou SCRM:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Simla.com:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Dujiaoshou SCRM:

Audience

Cross-border e-commerce, global customer service, sales, marketing and operations teams managing multiple social messaging accounts and multilingual customer conversations.
Simla.com:

Audience

Businesses seeking a CRM solution to improve chats, sales, tasks and customer base
Dujiaoshou SCRM:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Simla.com:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported
Dujiaoshou SCRM:

API

Offers API Not Supported
Simla.com:

API

Offers API Not Supported
Dujiaoshou SCRM:

Screenshots and Videos

No images available
Simla.com:

Screenshots and Videos

Dujiaoshou SCRM:

Pricing

$19.90/1.5M chars
The character plan costs $19.90 for 1.5 million translation characters, with no time limit. Pro and Ultimate subscriptions cost $30/month and $40/month, respectively, with discounts for longer terms. A 24-hour free trial includes three Ultimate ports.
Free Version Not Supported
Free Trial Supported
Simla.com:

Pricing

$40 per month
Free Version Supported
Free Trial Supported
Dujiaoshou SCRM:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Simla.com:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Dujiaoshou SCRM:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Simla.com:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Dujiaoshou SCRM:

Company Information

Dujiaoshou SCRM
dujiaoshouai.com
Simla.com:

Company Information

Simla.com
Founded: 2014
www.simla.com
Dujiaoshou SCRM:

Alternatives

Simla.com:

Alternatives

Dujiaoshou SCRM:
Simla.com:
Pipedrive

Pipedrive

4.7 out of 5 stars
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ShareCRM

ShareCRM

4.8 out of 5 stars
Dujiaoshou SCRM:
Simla.com:
Dujiaoshou SCRM:
Simla.com:
NexJ CRM

NexJ CRM

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Dujiaoshou SCRM:

Categories

Social CRM Supported
Simla.com:

Categories

CRM Supported
Social CRM Supported
Simla.com:

Social CRM Features

Calendar/Reminder System Supported
Customer Support Supported
Email Marketing Not Supported
Lead Capture Not Supported
Lead Nurturing Not Supported
Live Chat Supported
Marketing Automation Integration Not Supported
Multi-Channel Social Integration Supported
Social Media Monitoring Not Supported
Task Management Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Not Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Not Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported
Dujiaoshou SCRM:

Integrations

Instagram Supported
WhatsApp Supported
Facebook Not Supported
Google Analytics Not Supported
LINE Supported
OpenCart Not Supported
PrestaShop Not Supported
Shopify Not Supported
Telegram Supported
WooCommerce Not Supported
Simla.com:

Integrations

Instagram Supported
WhatsApp Supported
Facebook Supported
Google Analytics Supported
LINE Not Supported
OpenCart Supported
PrestaShop Supported
Shopify Supported
Telegram Not Supported
WooCommerce Supported
Dujiaoshou SCRM:
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Simla.com:
Claim Simla.com and update features and information
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