Dujiaoshou SCRM Manydesk

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Dujiaoshou SCRM:

About

Dujiaoshou SCRM is a cloud-based social CRM for businesses managing cross-border customer conversations. It brings accounts and messages from social and chat channels into a shared workspace, including WhatsApp, Telegram, LINE, Facebook, Instagram and other supported platforms. Teams can manage multiple accounts, view customer profiles and conversation histories, organize contacts with tags and notes, assign conversations and record follow-ups. Features include multilingual translation, AI-assisted replies, customer-service workflows, ticket management and operational analytics. The platform is designed for cross-border e-commerce and customer support, sales, marketing and operations teams communicating across channels and languages. It is available as a web application and Windows and macOS desktop clients; available channels and features depend on the service plan.
Manydesk:

About

Manydesk is a cloud platform for online retailers and customer service teams that brings customer conversations, AI agents, and commerce operations into one workspace. It connects channels such as WhatsApp, Instagram, Facebook Messenger, and website chat for centralized support. Teams can configure AI agents in Manydesk AI Studio, use connected store and business data to assist with customer requests, and hand conversations to staff when human help is needed. The platform also includes tools for managing online-store operations, including orders, products, inventory, marketplace activity, and performance information. A developer platform exposes APIs and webhooks for customer-service workflows, and Manydesk supports connections to third-party services and MCP servers. Businesses can use these capabilities to organize support and commerce processes across integrated channels and applications.
Dujiaoshou SCRM:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Manydesk:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Dujiaoshou SCRM:

Audience

Cross-border e-commerce, global customer service, sales, marketing and operations teams managing multiple social messaging accounts and multilingual customer conversations.
Manydesk:

Audience

Customer service teams and online retailers that support customers by phone, SMS, and social messaging.
Dujiaoshou SCRM:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Manydesk:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
Dujiaoshou SCRM:

API

Offers API Not Supported
Manydesk:

API

Offers API Supported
Dujiaoshou SCRM:

Screenshots and Videos

No images available
Manydesk:

Screenshots and Videos

No images available
Dujiaoshou SCRM:

Pricing

$19.90/1.5M chars
The character plan costs $19.90 for 1.5 million translation characters, with no time limit. Pro and Ultimate subscriptions cost $30/month and $40/month, respectively, with discounts for longer terms. A 24-hour free trial includes three Ultimate ports.
Free Version Not Supported
Free Trial Supported
Manydesk:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Dujiaoshou SCRM:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Manydesk:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Dujiaoshou SCRM:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Manydesk:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Dujiaoshou SCRM:

Company Information

Dujiaoshou SCRM
dujiaoshouai.com
Manydesk:

Company Information

Manydesk
Founded: 2024
Brazil
manydesk.ai/
Dujiaoshou SCRM:

Alternatives

Manydesk:

Alternatives

Dujiaoshou SCRM:
Manydesk:
Dujiaoshou SCRM:
Manydesk:
Dujiaoshou SCRM:
Manydesk:
Dujiaoshou SCRM:
Manydesk:
Freshchat

Freshchat

Freshworks
4.2 out of 5 stars
Dujiaoshou SCRM:

Categories

Social CRM Supported
Manydesk:

Categories

Dujiaoshou SCRM:

Integrations

Instagram Supported
WhatsApp Supported
Facebook Messenger Not Supported
Gmail Not Supported
Google Calendar Not Supported
Google Drive Not Supported
Google Meet Not Supported
LINE Supported
Model Context Protocol (MCP) Not Supported
Shopee Not Supported
Telegram Supported
TikTok Shop Not Supported
VTEX Not Supported
wBuy Not Supported
Manydesk:

Integrations

Instagram Supported
WhatsApp Supported
Facebook Messenger Supported
Gmail Supported
Google Calendar Supported
Google Drive Supported
Google Meet Supported
LINE Not Supported
Model Context Protocol (MCP) Supported
Shopee Supported
Telegram Not Supported
TikTok Shop Supported
VTEX Supported
wBuy Supported
Dujiaoshou SCRM:
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Manydesk:
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