Drumroll

Drumroll

Drumroll Reviews
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About

Drumroll is a review-management and local visibility platform for service businesses with field teams. Technicians can use NFC tap cards or personal QR codes to invite customers to leave reviews, while automated text and email requests follow up after completed jobs. AI writing assistance helps customers describe the service and location; reviews are attributed to individual team members and can be tracked through a leaderboard and rewards. Drumroll also turns job photos into draft posts describing the work and town, which an owner can approve for publishing to Google Business Profile, Facebook, Instagram, and the company website. Its AI-search features track brand mentions across assistants, provide regular visibility audits, and support location-focused content. The product is aimed at businesses such as pest control, pool service, exterior cleaning, HVAC, plumbing, and other local services.

About

ReputationStacker consistently ranks as the #1 reputation management software for good reason: It helps businesses automatically generate more customer reviews, improve online ratings, rank higher in local search, and win more customers... automatically. This fully hands-off reputation management and review generation system automates review requests, monitors online reviews across major platforms, and protects your brand’s online reputation, allowing you to focus on running your business while the system works in the background. ReputationStacker’s reporting and analytics suite turns customer feedback from online reviews and NPS surveys into quantified, actionable insights you can use to improve operations & customer experience, and drive more positive reviews. Built to scale, ReputationStacker is ideal for SMBs and multi-location businesses looking to centralize reputation management, boost review volume, improve customer experience, and dominate local search results.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Local service businesses with field teams: pest control, pool service, exterior cleaning, HVAC and other home service companies

Audience

ReputationStacker is for businesses of all sizes - from single-location SMBs to franchises with thousands of locations - that want to manage their online reputation, get more reviews, and rank higher in local search.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$250/month
The current site presents Drumroll, Local, Growth, and Dominance tiers and states there is no annual contract.
Free Version Not Supported
Free Trial Not Supported

Pricing

$63 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • One of the things we love about ReputationStacker is how easy it is to roll out to new locations. As soon as a store opens, we're already collecting reviews. That early momentum helps our locations build trust faster and gives us an edge over competitors that are still trying to build their online reputation (or aren't doing anything at all).
  • What I like most about ReputationStacker is how easy it is to use. We just connected it to our CRM on day 1 and it gets us reviews automatically for all of our locations.
  • ReputationStacker is makes reputation management easy across all of our tutoring locations. It automates review requests and keeps everything organized. We get a lot of reviews using ReputationStacker and the dashboard makes it easy to track performance.
  • Reputation stacker was really easy to set up and connect to our CRM. Now whenever we close a case it automatically follows up with the client and asks for a Google review.

Cons

  • There is no part of it that I don't like because it is well designed and always works.
  • There's nothing bad about it so there's nothing that I don't like about it.
  • I like pretty much all of it. It works perfectly for managing our reputation.
  • It took a minute to figure out that it can't push the first party customer feedback directly to Google, but once I figured out how it asks our clients for a Google review directly then it all made sense.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Drumroll Reviews
Founded: 2023
United States
trydrumroll.com

Company Information

ReputationStacker
Founded: 2016
United States
reputationstacker.com

Alternatives

Alternatives

RevioReputation

RevioReputation

Revio Reputation
ReputationDefender

ReputationDefender

Gen Digital

Categories

Review Management Supported

Categories

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Integrations

Facebook Supported
Google Business Profile Supported
Zapier Supported
Instagram Supported
JobNimbus Supported
Pool Brain Supported
WordPress Supported

Integrations

Facebook Supported
Google Business Profile Supported
Zapier Supported
Instagram Not Supported
JobNimbus Not Supported
Pool Brain Not Supported
WordPress Not Supported
Claim Drumroll and update features and information
Claim Drumroll and update features and information
Claim ReputationStacker and update features and information
Claim ReputationStacker and update features and information