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About

Dropcountr delivers simple but powerful water analytics and customer engagement software which is compatible with all meters, regardless of manufacturer or read interval. Utilities use Dropcountr CLEAR to better understand customer behavior, address indoor/outdoor water efficiency budgets, respond to service requests and engage with customers cost-effectively using modern communication channels. Homeowners use Dropcountr HOME as a customer portal to better understand and manage personal water use, compare usage to their neighbors, reach goals, and access valuable rebates and utility announcements. Cloud-based data analytics and customer engagement. Dropcountr translates data generated by water meters into actionable information for utility staff and their customers. Connect with your customers on the technology they prefer. Reduce your customer service call volume. Automate alerts and transition to digital communications. Meet customer expectations and increase satisfaction.

About

We’re obsessed with making data useful for our utility clients, delivering value from transmission to customer service. Utilities across the US and Canada face a common set of challenges in harnessing the power of data and machine learning to optimize their operations. We created our suite of artificial intelligence (AI)–powered solutions, E Source OneInform and E Source GridInform, to help our utility clients jump the technology curve and deliver value through our data science services. It’s hard to attract and retain top data science talent that possesses the diversity of skill sets needed. Data is costly and difficult to organize, manage, and use. Data that are sufficient for one purpose often prove difficult and costly to repurpose. By providing a deep understanding of each individual customer, OneInform revolutionizes the way utilities manage and develop the next generation of customer programs. It combines hundreds of unique data points, starting at the smart meter level.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations looking for a customer-focused water utilities solution to gain visibility, transparency and customers satisfaction

Audience

Companies searching for a solution to unleash their data’s business potential and improve its usefulness

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Dropcountr
Founded: 2013
United States
www.dropcountr.com

Company Information

E Source
United States
www.esource.com/public/data-science

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Categories

Categories

Integrations

Itron Enterprise Meter Data Management Supported

Integrations

Itron Enterprise Meter Data Management Not Supported
Claim Dropcountr and update features and information
Claim Dropcountr and update features and information
Claim E Source Data Science and update features and information
Claim E Source Data Science and update features and information