Drift

Drift

Salesloft
+
+

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About

Drift is a conversational marketing platform designed to help businesses engage website visitors and convert them into qualified sales opportunities. The platform uses AI-powered chat agents to start real-time conversations with prospects directly on a company’s website. Drift helps marketing and sales teams identify high-intent buyers, answer questions instantly, and guide visitors toward booking meetings or speaking with a representative. By replacing traditional forms with interactive conversations, businesses can improve the buying experience and accelerate lead qualification. Drift also provides insights into website visitor behavior, helping teams understand which prospects are most likely to convert. The platform integrates with existing sales and marketing tools to support a seamless revenue workflow. By combining real-time engagement with buyer insights, Drift helps companies generate more pipeline and close deals faster.

About

Your lead data management platform. Capture, qualify and synchronize lead data with your systems. Capture, qualify, nurture and convert faster, better, and cheaper. Capture any source of lead data and get more data points with the minimum effort and highest quality. Qualify leads with your notes and questions before you send them to your marketing and sales tools. Synch all contact data with your sales and marketing platform and trigger your conversion processes.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Marketing teams, sales teams, and B2B companies that want to engage website visitors in real time, qualify leads faster, and generate more sales pipeline through conversational AI

Audience

B2B sales teams that want better contact data quality

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Standard - $50/mo
Pro - $500/mo
Premium - $1500/mo
Enterprise - Chat With Us
Free Version Supported
Free Trial Not Supported

Pricing

$1975 per year
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.5 / 5
design 4.8 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Drift does a great job in real-time conversational marketing, enabling businesses to engage with website visitors through live chat, chatbots, and personalized messaging.
  • Drift is easy to set up and implement on business websites. Its pre-programmed bots give a personalized experience to clients, which indirectly helps to boost sales. The chat page can be customized.
  • Drift makes it easier than ever to connect and chat with customers. The interface is easily utilized and the additional features are the cherry on top.
  • Setting up the Drift chatbot was really quick and integrates seamlessly with our HubSpot CRM. When we did have an issue the support team responded quickly with accurate info.
  • - It has 24*7 customer support system to solve all the queries of the user. - it has cross-platform support, so whether you use the chat using mobile tablet or pc, you are going to get the same experience. - Helps in growing sales by directly informing the sales team when a customer wants to make an order. This is done with the helps of chat service.

Cons

  • Some users may find Drift's pricing structure complex, and the initial setup might require a bit of extra technical expertise.
  • Had a great experience with Drift. No downside experienced till now.
  • It would be great to see more email tools being offered or a "chat bot" to utilize, but I'm sure these are on the horizon.
  • I would like to see a forms feature added. Though the integration works it would be much neater to have it out of the box here. Especially considering the steep price-point.
  • - Its pricing can be a problem if a small business with limited funds needs a feature which is present only in the upper pricing pack. - Drift throws bugs sometimes, which can annoy the customer. - Initially, user may find it difficult to use this software.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Salesloft
Founded: 2011
United States
www.salesloft.com/platform/drift

Company Information

ebCard
Founded: 2017
Canada
myebcard.com

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ZoomInfo Sales

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Categories

Categories

Contact Management Supported
Data Enrichment Supported
Data Management Supported
Data Quality Supported
Email Verification Supported
Lead Capture Supported
Lead Retrieval Supported
Sales Intelligence Supported

Lead Capture Features

Business Card / Badge Scanning Not Supported
Dashboard Supported
Data Extraction Not Supported
Lead Distribution Not Supported
Lead Notifications Supported
Lead Nurturing Supported
Lead Qualification Not Supported
Lead Scoring Supported
Online Forms Not Supported

Sales Intelligence Features

CRM Integration Supported
Data Cleaning Not Supported
Data Enrichment Not Supported
Data Import/Export Not Supported
Data Mining Not Supported
Data Verification Not Supported
Email Integration Not Supported
Lead Scoring Supported
List Building Not Supported
Performance Management Not Supported
Pipeline Management Not Supported
Predictive Modeling/Analytics Not Supported
Prospecting Tools Not Supported
Reporting/Analytics Supported
Sales Forecasting Not Supported

Account Based Marketing Features

Analytics Supported
Campaign Personalization Supported
Customer Segmentation Supported
Engagement Monitoring Not Supported
Lead Nurturing Supported
Lead Scoring Supported
Progress Tracking Not Supported
Prospecting Tools Not Supported
Target Account Identification Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Lead Generation Features

Contact Discovery Supported
Contact Import/Export Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Not Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Visitor Identification Supported

Lead Nurturing Features

A/B Testing Not Supported
Campaign Management Supported
Drip Campaigns Not Supported
Lead Capture Supported
Lead Notifications Supported
Lead Scoring Supported
Lead Segmentation Not Supported
Performance Metrics Not Supported
Personalization Supported
Pipeline Management Not Supported

Lead Capture Features

Business Card / Badge Scanning Supported
Dashboard Not Supported
Data Extraction Not Supported
Lead Distribution Not Supported
Lead Notifications Supported
Lead Nurturing Not Supported
Lead Qualification Supported
Lead Scoring Supported
Online Forms Not Supported

Sales Intelligence Features

CRM Integration Supported
Data Cleaning Not Supported
Data Enrichment Supported
Data Import/Export Supported
Data Mining Not Supported
Data Verification Supported
Email Integration Not Supported
Lead Scoring Supported
List Building Not Supported
Performance Management Not Supported
Pipeline Management Not Supported
Predictive Modeling/Analytics Not Supported
Prospecting Tools Supported
Reporting/Analytics Supported
Sales Forecasting Not Supported

Contact Management Features

Activity Management Not Supported
Appointment Management Not Supported
Contact Database Supported
Contact History Not Supported
Contact Import/Export Supported
Customer Pipeline Not Supported
Email Marketing Not Supported
Group Management Not Supported
Interaction Tracking Not Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Not Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

Data Management Features

Customer Data Supported
Data Analysis Not Supported
Data Capture Supported
Data Integration Not Supported
Data Migration Not Supported
Data Quality Control Supported
Data Security Not Supported
Information Governance Not Supported
Master Data Management Not Supported
Match & Merge Not Supported

Data Quality Features

Address Validation Supported
Data Deduplication Supported
Data Discovery Not Supported
Data Profililng Supported
Master Data Management Not Supported
Match & Merge Supported
Metadata Management Not Supported

Email Verification Features

Bulk Email Verification Supported
Catch-all Server Detection Supported
Disposable Email Detection Supported
Domain Check Supported
Mail Server Validation Supported
Single Email Verification Supported
Spam Trap Detection Supported
Syntax Check Supported

Integrations

Adobe Marketo Engage Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Mailchimp Supported
Salesforce Supported
Salesforce Marketing Cloud Account Engagement Supported
Zendesk Supported
5X Supported
ClientZen Supported
Constant Contact Lead Gen & CRM Not Supported
Dimension Labs Supported
EasySendy Pro Supported
SatisMeter Supported
Seekwell Supported
Simple.ink Supported
Skypoint AI Platform Supported
Stack Moxie Supported
Webflow Supported
WordPress Supported
Zoho Directory Supported

Integrations

Adobe Marketo Engage Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Mailchimp Supported
Salesforce Supported
Salesforce Marketing Cloud Account Engagement Supported
Zendesk Supported
5X Not Supported
ClientZen Not Supported
Constant Contact Lead Gen & CRM Supported
Dimension Labs Not Supported
EasySendy Pro Not Supported
SatisMeter Not Supported
Seekwell Not Supported
Simple.ink Not Supported
Skypoint AI Platform Not Supported
Stack Moxie Not Supported
Webflow Not Supported
WordPress Not Supported
Zoho Directory Not Supported
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Claim Drift and update features and information
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