ServCraftServCraft Africa
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Related Products
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Dougal:
About
Dougal is a job scheduling and field-work management application for trade and service businesses. It helps coordinators and field workers organize customers, jobs, visits, calendars and follow-ups. Each job keeps a chronological record of notes, photos, visit activity and billing links, so teams can review previous work and coordinate the next step. Field users can view assigned visits, add notes and photos, record time and access job information. Office users can schedule and review work, generate timesheets, manage quotes and invoices, and import records from supported accounting and contact sources. Dougal is designed for sole traders and teams in plumbing, electrical, HVAC, maintenance, installation, inspection and other businesses that send workers to customer sites. It helps teams coordinate field work and keep job records in one place.
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ServCraft:
About
ServCraft is cloud-based job and field service management software for installation, repair, and maintenance businesses. It brings customer enquiries, estimates, scheduling, job cards, technician updates, inventory, and invoicing into a shared system for office staff and field teams. Businesses can create quotes and invoices, assign jobs to technicians, use forms, checklists and photos on job cards, capture customer sign-off, and continue recording work in the mobile app while offline before syncing. The platform also supports job costing, van and branch stock visibility, customer-facing portals, online payments, and accounting connections with Sage One, Xero, and QuickBooks Online. Teams can manage workflows and user access through the web application and mobile apps. ServCraft serves trades such as plumbing, electrical, security, solar, HVAC, and other installation and maintenance work.
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Dougal:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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ServCraft:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Dougal:
Audience
Sole traders, small businesses, and growing field-service teams in plumbing, electrical, HVAC, maintenance, construction, inspections, and related trades. Suitable for business owners, coordinators, and field workers who need straightforward job scheduling and tracking.
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ServCraft:
Audience
Installation, repair and maintenance businesses with multiple teams: security, plumbing, electrical, solar, HVAC and other trades
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Dougal:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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ServCraft:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Dougal:
API
Offers API
Not Supported
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ServCraft:
API
Offers API
Not Supported
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Dougal:
Screenshots and Videos |
ServCraft:
Screenshots and Videos |
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Dougal:
Pricing
$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Version
Supported
Free Trial
Supported
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ServCraft:
Pricing
R349/user/month
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Version
Not Supported
Free Trial
Supported
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Dougal:
Reviews/
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ServCraft:
Reviews/
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Dougal:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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ServCraft:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Dougal:
Company InformationDougal
Founded: 2017
Australia
dougal.app
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ServCraft:
Company InformationServCraft Africa
Founded: 2016
South Africa
www.servcraft.co.za
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