EngagentPAT
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Related Products
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About
This is a response addressed to distributors to simplify their sales system and provide the customer with a pleasant and convenient experience, regardless of the sales channel. It consists of a functional cover that can be interfaced with your ecosystem. Our PIM will allow you to create, centralize and organize your product content from a single repository. Manage your activity thanks to a simple and intuitive back office and benefit from an optimized dialogue between it and the sales channels. Guarantee fluidity in collection and establish optimal omnichannel dialogue. Equip your teams with mobile tools to offer your customers a unique experience and optimize your in-store management.
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About
Interact, dialogue and communicate proactively with your customers! Engagent is the innovative Customer Interaction solution that allows you to interact in real time with your clients thanks to its Artificial Intelligence (AI) and BOT systems, proactively providing the responses, information and assistance they require, and anticipating interest based on browsing behaviour on your website or mobile app. Engagent improves service experience for your customers and users thanks to machine learning technologies, which understand requests and offer the most appropriate responses in natural language. Engagent offers users rapid, comprehensive assistance and proactive dialogue though real-time self service. Provide a simple, round-the-clock service for your users that is also economical for your company. PAT, with its Engagent solution, has been cited in the Gartner Report “Market Guide for Virtual Customer Assistants” as one of the 28 vendors in the worldwide benchmark for the industry.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses looking for a software dedicated to retail and franchising
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Audience
For companies that need a Customer Interaction Management machine learning software to communicate with customers and clients amicably online
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationcoQliQo
France
www.solucia.fr/coqliqo
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Company InformationPAT
Founded: 1992
Italy
www.pat.eu
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Alternatives |
Alternatives |
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Categories |
Categories |
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Retail Management Features
Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
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Conversational AI Features
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
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Integrations
No info available.
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Integrations
No info available.
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