EngagentPAT
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Related Products
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About
This is a response addressed to distributors to simplify their sales system and provide the customer with a pleasant and convenient experience, regardless of the sales channel. It consists of a functional cover that can be interfaced with your ecosystem. Our PIM will allow you to create, centralize and organize your product content from a single repository. Manage your activity thanks to a simple and intuitive back office and benefit from an optimized dialogue between it and the sales channels. Guarantee fluidity in collection and establish optimal omnichannel dialogue. Equip your teams with mobile tools to offer your customers a unique experience and optimize your in-store management.
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About
Interact, dialogue and communicate proactively with your customers! Engagent is the innovative Customer Interaction solution that allows you to interact in real time with your clients thanks to its Artificial Intelligence (AI) and BOT systems, proactively providing the responses, information and assistance they require, and anticipating interest based on browsing behaviour on your website or mobile app. Engagent improves service experience for your customers and users thanks to machine learning technologies, which understand requests and offer the most appropriate responses in natural language. Engagent offers users rapid, comprehensive assistance and proactive dialogue though real-time self service. Provide a simple, round-the-clock service for your users that is also economical for your company. PAT, with its Engagent solution, has been cited in the Gartner Report “Market Guide for Virtual Customer Assistants” as one of the 28 vendors in the worldwide benchmark for the industry.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses looking for a software dedicated to retail and franchising
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Audience
For companies that need a Customer Interaction Management machine learning software to communicate with customers and clients amicably online
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationcoQliQo
France
www.solucia.fr/coqliqo
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Company InformationPAT
Founded: 1992
Italy
www.pat.eu
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Categories |
Categories |
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Retail Management Features
Commission Management
Supported
CRM
Supported
eCommerce
Supported
Email Marketing
Supported
Employee Management
Supported
Loyalty Program
Supported
Mail Order
Supported
Merchandise Management
Supported
Multi-Location
Not Supported
Order Management
Supported
Purchase Order Management
Supported
Reporting/Analytics
Supported
Returns Management
Supported
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Conversational AI Features
Code-free Development
Not Supported
Contextual Guidance
Not Supported
For Developers
Not Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Not Supported
Sentiment Analysis
Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Supported
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Integrations
No info available.
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Integrations
No info available.
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