Donna CRM

Donna CRM

JKB Software
+
+

Related Products

  • Pipedrive
    9,703 Ratings
    Visit Website
  • Centrex Software
    18 Ratings
    Visit Website
  • Popl
    6,731 Ratings
    Visit Website
  • Pipeliner CRM
    748 Ratings
    Visit Website
  • Titan
    368 Ratings
    Visit Website
  • Admiral
    64 Ratings
    Visit Website
  • Shape Software
    133 Ratings
    Visit Website
  • BrandMail
    313 Ratings
    Visit Website
  • Pylon
    33 Ratings
    Visit Website
  • SalesTarget.ai
    42 Ratings
    Visit Website

About

Donna CRM is a Gmail-native CRM designed for freelancers and consultants who manage client relationships directly through email. Instead of switching between Gmail and external CRMs, DonnaCRM embeds pipeline tracking, relationship context, and follow-up management directly inside your inbox. Turn any email thread into a tracked deal, see relationship history instantly, and stay on top of opportunities without breaking your workflow.

About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Freelancers, Consultants, Sales professionals, Email marketers, Solo operators

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$10/month/user
Free Version
Free Trial

Pricing

$33 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

JKB Software
www.donnacrm.com

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

Alternatives

Alternatives

Right Inbox

Right Inbox

Ramp Ventures
PayTraQer

PayTraQer

SaasAnt Inc

Categories

CRM

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Gmail
Amazon
BigCommerce
Cdiscount
Linnworks
Shopify
WooCommerce
eBay

Integrations

Gmail
Amazon
BigCommerce
Cdiscount
Linnworks
Shopify
WooCommerce
eBay
Claim Donna CRM and update features and information
Claim Donna CRM and update features and information
Claim Replyco and update features and information
Claim Replyco and update features and information