Tyler Resident Engagement PlatformTyler Technologies
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About
Domos is an AI-driven property management automation platform that embeds intelligent agents into existing property management systems and communication channels to handle repetitive workflows and resident interactions without requiring new software or extra logins, using natural language across email, SMS, chat and voice to respond to inquiries, qualify leads, schedule tours, automate rent reminders and payment follow-ups, generate work orders from maintenance requests, assist with renewals, process resident documentation, and surface insights that improve responsiveness, leasing conversions, rent collection, retention and resident satisfaction; it integrates seamlessly with major PMS tools such as Rent Manager, Yardi, AppFolio and Buildium via secure APIs so data like pricing, availability, resident balances and work orders stay accurate and consistent, while customizable rules and a human-in-the-loop escalation ensure complex cases get proper attention.
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About
Tyler Technologies’ Resident Engagement Platform connects residents to state and local services through a single, unified digital hub. It employs centralized digital identity and access management so users can sign in once to access personalized portals with relevant services, forms, and resources. Built-in personalization engines surface tailored content and notifications, while integrated payment processing and digital wallet functionality enable secure bill payments and fee submissions without leaving the platform. Two-way messaging, chatbot support, and accessible design features ensure inquiries and transactions are handled efficiently and inclusively. Administrators use configurable dashboards to manage content, workflows, and user roles without custom development, while real-time analytics track engagement metrics and highlight areas for service improvement.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Property owners, operators, and property management teams who want an AI-powered assistant that automates routine tasks, resident and prospect communication, leasing, maintenance intake, renewals, and collections
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Audience
State and local government IT and community services teams in need of a tool to unify resident digital identities, personalize service delivery, and streamline payments and communications
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDomos
United States
joindomos.com
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Company InformationTyler Technologies
United States
www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform
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