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About

Even though digital experiences are more and more important for customers, 95% of the revenue generated in retail comes from brick-and-mortar stores. The role of these stores is the key if you want to optimize your customer knowledge. Acquire new customers and get to know their tastes, shopping habits, family, other retail store visited, projects. Optimize your database and create relevant customer segmentations in a fully secured environment. Increase the effectiveness of your marketing campaigns through email, SMS, rich SMS, and postal mail. Dolmen is a local customer marketing platform, used by points of sale to collect and use the data provided by their customers and prospects. Qualified databases to increase your customer knowledge. All-in-one marketing platform to manage your marketing campaigns. Mobile, web and in-store data collection.

About

Infor Interaction Advisor is a real-time decision making application that identifies the next best and most relevant marketing campaign to present at any integrated customer touch point. With this easy-to-use application, you can maximize your customer experience management efforts with the highest impact message or offer. This self-learning marketing campaign management software suggests the best marketing campaign to present to the customer at any integrated touch point, including next best action, cross-sell, and retention offers. Through dynamic profiling and split-second determinations, including qualification and governance decisions, the software platform ensures that you give your customers, what they want, with relevant and personalized marketing campaigns.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Local customer marketing platform for businesses wanting to know better their customers and their in-store leads.

Audience

Retail analytics platform for businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Dolmen
Founded: 2011
France
www.dolmen-tech.com/uk/

Company Information

Infor
Founded: 2002
United States
www.infor.com/products/customer-experience-suite/interaction-advisor

Alternatives

Alternatives

AcuitySpark

AcuitySpark

Visionet

Categories

Local Marketing Supported
Retail Analytics Supported

Categories

Retail Analytics Supported

Integrations

No info available.

Integrations

No info available.
Claim Dolmen and update features and information
Claim Dolmen and update features and information
Claim Infor Interaction Advisor and update features and information
Claim Infor Interaction Advisor and update features and information