Document360

Document360

Kovai
4.9 out of 5 stars
LogicalDOC

LogicalDOC

4.5 out of 5 stars
Visit Website for LogicalDOC
Document360 LogicalDOC
Document360:

About

Document360 is an AI-powered Knowledge base platform designed to streamline knowledge management in organizations. It helps teams create, manage, and publish content effortlessly, ensuring clarity and accessibility for users. Use Cases Knowledge Base for Customers and Teams: Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries. IT Documentation (Including API Docs) Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights. Standard Operating Procedures (SOPs) Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment. User Manuals Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.
LogicalDOC:

About

LogicalDOC helps organizations around the world gain complete control over document management. Focusing on business process automation and fast content retrieval, this premier document management system (DMS) allows teams to create, collaborate, and manage large volumes of documents and stores valuable company data in a centralized repository. System features include a drag-and-drop document upload, forms management, optical character recognition (OCR), duplicate detection, barcode recognition, event logging, document archiving, integrated document workflow, and so much more. Schedule a free, no obligation, one-on-one demo today.
Document360:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
LogicalDOC:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Document360:

Audience

Enterprise, mid size business and startups
LogicalDOC:

Audience

LogicalDOC serves a variety of industries and organizations, from small businesses to Enterprise B2B companies globally. The LogicalDOC platform is devoted to ease of use and efficient retrieval of information, and is particularly suitable for knowledge workers who have to process a large amount of documents every day.
Document360:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
LogicalDOC:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Document360:

API

Offers API Supported
LogicalDOC:

API

Offers API Supported
Document360:

Screenshots and Videos

LogicalDOC:

Screenshots and Videos

Document360:

Pricing

contact us
Free Version Not Supported
Free Trial Not Supported
LogicalDOC:

Pricing

The price depends on the type of license and the number of users.
Free Version Supported
Free Trial Supported
Document360:

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 4.9 / 5
LogicalDOC:

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.6 / 5
support 4.5 / 5
Document360:

Pros & Cons from Real Users

Pros

  • Document 360 is the best tool you can find to refer your knowledge base. Anyone can use this even don't have any technical skills.
  • User friendly and easy to use KMS where you don't actually need a technician. loved the varied amount of tutorial videos which made it very easy to establish an understanding of new opportunities in growing a new company. Alongside this, the customer optimization allowed me to customize my experience, allowing a personalized touch that is not readily available on similar sites.
  • Document360 is very user friendly platform to create an article on knowledgebase. It has various formats, writing styles, layouts and templates to use based on the nature of documents.
  • 1. On-time customer support 2. Easily accessible and it is secure. 3. Good storage capacity 4. We can access any file by searching with a key word.
  • This is the best software which I ever used to build an internal knowledge base where we can upload all QRG'S Quick reference guide. It has massive storage and many customizable templates. All interface are user friendly where we can navigate easily.

Cons

  • If there were some more demo videos, it would be more helpful for the end-users to become more familiar with the platform.
  • The only downside is the amount of knowledge on the app which can be overwhelming.
  • There are many choices and menus which sometimes gets confusing, maybe it will get familiar while get into frequent usage of this tool.
  • No major concerns I can say. But it would be great if you can add a feature to upload video contents.
  • Adding many frequently asked questions will help to get a resolution immediately.
LogicalDOC:

Pros from Real Users

Pros

  • We've been using LogicalDOC services for like 5 months now and their quality of services are the same as it was before. The responsiveness and unhinged services they provided are what motivated us to stick with LogicalDOC.
  • Their improved Ui and multi language support are the things that needed to be worked on and they have done that. i really appreciate it.
  • LogicalDOC has this feature called 'authority' for admins. Like if you are working in the team and you want to share the confidential data to just selected members, The admin can assign then read or write authority. So no one outside the circle can even peek at the document making sure that your data is in right hands.
  • Adaptability is one thing That is required for any business to run in modern field and LogicalDOC adapted. Prior to update, their customer support was only for Italians or those who know Italian. But as of now, they started offering Multilingual support and that helped us a lot. Their customer support has gotten great and they respond to your queries ASAP.
  • So far, LogicalDOC has been a good partner for handling private data with doable security. Only the administration has the authority to let selected people from the team to access the documents and manage them.
  • They have API integration option too so you can just integrate their system's API in yours to keep the flow of data from a single site. You can handle your files on your screen without actually visiting their site. That's kinda cool. They also provide multi language support.
  • Although there are quite a number of companies that will provide you cheap services but Logical DOC is always our team's top priority. because they do not offer packages but trust. You can be sure that your data is protected no matter the confidentiality. Either it a super top secret or just casual business or project data, LogicalDOC handles everything with utmost Security. Only the administration has the access to let other access it. Else, no one can peek on it. And their customer support has also improved a lot recently so you won't have to worry about asking for their help directly.
  • Their version control system is really impressive. like if the system goes through a maintenance, you can feel assured that your data is not going to go down or exposed to any invulnerability.
  • The availability of APIs integration for continuous and scalable data flow management and enhanced security features are a good go. They also offer a huge storage for your work to be stored without much of a hassle of categorizing and storing only top level data. As a Tech guy, I love that feature
  • The security mechanism is very sensitive that is the best value to money here. And the reason I would recommend other companies to use their services.
Document360:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
LogicalDOC:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Document360:

Company Information

Kovai
Founded: 2011
United Kingdom
document360.com
LogicalDOC:

Company Information

LogicalDOC
Founded: 2006
Italy
www.logicaldoc.com
Document360:

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Document360:

Categories

LogicalDOC:

Categories

Document360:

Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Supported
Document Capture Not Supported
Document Conversion Supported
Document Delivery Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Not Supported
Email Management Not Supported
File Recovery Not Supported
File Type Conversion Supported
Forms Management Supported
Full Text Search Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Supported
Version Control Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Not Supported
Collaboration Tools Supported
Docs Web Hosting Not Supported
Feedback Capture Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Supported
reStructured Text Support Supported
Version Control Supported
Webhooks Supported
WYSIWIG Editor Not Supported
LogicalDOC:

Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Not Supported
Document Archiving Supported
Document Assembly Not Supported
Document Capture Supported
Document Conversion Supported
Document Delivery Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Supported
Email Management Supported
File Recovery Supported
File Type Conversion Supported
Forms Management Supported
Full Text Search Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Supported
Version Control Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Supported
Video Conferencing Not Supported

Content Collaboration Features

Client Portal Not Supported
Cloud Storage Supported
Digital Asset Management Not Supported
Document Creation / Editing Supported
Document Management Supported
Electronic Signature Supported
Feedback Management Supported
File Sharing Supported
Messaging / Discussion Supported
Real-Time / Interactive Editing Supported
Roles / Permissions Supported
Search Supported
Version Control Supported
Video / Image Editing Not Supported
Workflow / Approval Process Supported

Content Management Features

Audio Content Supported
Customizable Templates Not Supported
Document Indexing Supported
E-forms Supported
Full Text Search Supported
Image Editor Not Supported
SEO Management Not Supported
Text Editor Supported
Version Control Supported
Video Content Supported
Website Management Not Supported

Document Control Features

Archiving & Retention Supported
Automated Routing Supported
Change Management Supported
Compliance Management Not Supported
Electronic Signature Supported
Escalation Management Not Supported
Periodic Review Supported
Version Control Supported

Document Version Control Features

Access Controls/Permissions Supported
Approval Process Control Supported
Archiving & Retention Supported
Audit Trail Supported
Commenting / Notes Supported
Document Check-in / Check-out Supported
For Engineering Documents Not Supported
Revision History Supported
Version Comparison Supported
Version Rollback Supported

File Sharing Features

Audit Trail Supported
Chat / Messaging Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Supported
Encryption Supported
File Synchronization Supported
Search Supported
User Management Supported
Version Control Supported
Workflow Management Supported

File Sync Features

Audit Trail Supported
Backup and Recovery Supported
Conflict Detection Supported
Real Time Synchronization Supported
Remote Synchronization Supported
Synchronization Scheduling Supported
Two-Way Synchronization Supported
Document360:

Integrations

Cyclr Supported
Desktop.com Supported
Dropbox Not Supported
Google Analytics Supported
HelpHub Supported
Intercom Supported
Joomla! Not Supported
JumpCloud Not Supported
Microsoft Azure Not Supported
Microsoft Excel Not Supported
Microsoft PowerPoint Not Supported
Microsoft Teams Supported
Motileo Supported
Okta Not Supported
Olark Supported
Segment Supported
ShareFile Not Supported
Supademo Supported
Unleash Supported
WebDrive Not Supported
LogicalDOC:

Integrations

Cyclr Not Supported
Desktop.com Not Supported
Dropbox Supported
Google Analytics Not Supported
HelpHub Not Supported
Intercom Not Supported
Joomla! Supported
JumpCloud Supported
Microsoft Azure Supported
Microsoft Excel Supported
Microsoft PowerPoint Supported
Microsoft Teams Not Supported
Motileo Not Supported
Okta Supported
Olark Not Supported
Segment Not Supported
ShareFile Supported
Supademo Not Supported
Unleash Not Supported
WebDrive Supported
Document360:
Claim Document360 and update features and information
Claim Document360 and update features and information