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About

At Worldpay from FIS, we understand the frustrations associated with the ever-growing challenge of chargebacks: time, cost and energy. All things you’d prefer to spend on growing your business. Chargebacks can also result in customer friction and ultimately lower sales. Some of this could be avoided if claims can be caught earlier in the dispute lifecycle. The Disputes Deflector aggregates dispute information from card brands, so you can act on customer claims faster and reduce the number of chargebacks and revenue losses. Visa and Mastercard are introducing new scheme services that seek to reduce the number of chargebacks. We leverage these services to let you supply information earlier in the dispute lifecycle. Where applicable, you can issue a refund or take other actions to prevent a dispute turning into a chargeback.

About

​Shieldify is an AI-powered platform designed to assist businesses in managing and mitigating chargebacks, thereby safeguarding merchant accounts from potential penalties and account closures. By automating the dispute management process, Shieldify enables companies to allocate resources more efficiently, focusing on growth rather than manual chargeback handling. Shieldify's proprietary chargeback management algorithm enhances the likelihood of winning disputes and accelerates the resolution process. Additionally, Shieldify provides in-depth analytics, offering insights into the origins and patterns of chargebacks, which helps businesses identify and address underlying issues. Features such as automatic dispute management, chargeback prevention alerts, and a comprehensive dashboard for analytics are integral to the platform's functionality.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Chargeback management solution for companies wanting to deflect disputes before a chargeback claim is initiated

Audience

Businesses in need of a solution to automate chargeback management, reduce financial losses, and gain insights into dispute patterns

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

FIS
Founded: 1968
United States
www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Company Information

Shieldify
United States
shieldify.com

Alternatives

Alternatives

Categories

Categories

Integrations

Authorize.Net Not Supported
Ethoca Not Supported
Stripe Not Supported
Worldpay Not Supported

Integrations

Authorize.Net Supported
Ethoca Supported
Stripe Supported
Worldpay Supported
Claim Disputes Deflector and update features and information
Claim Disputes Deflector and update features and information
Claim Shieldify and update features and information
Claim Shieldify and update features and information