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About

Dispatchly is shipment audit software that finds late, lost and damaged parcels and files the refund claims with the carrier for you. It monitors every shipment across 380+ carriers, including UPS, FedEx, DHL, DPD and Royal Mail, against the carrier's own SLA. When a parcel breaches, Dispatchly collects the evidence and files the claim before the deadline. You connect your own carrier API keys: they are stored encrypted, scoped to claim activity and revocable from your dashboard at any time. A carrier scorecard grades every carrier on on-time rate, damage frequency and claim speed. Refunds are credited by the carrier to your own carrier account. You keep 100%. Dispatchly charges a flat monthly fee, with no percentage of what we recover.

About

We help eCommerce businesses use data to get products to customers faster, cheaper, and with more visibility than ever before, with guaranteed savings. Don’t waste time wrangling with UPS & FedEx. ShipScience manages it all and guarantees results. Get automatically refunded for every late package. Any package that arrives late is entitled to a refund, for both UPS & FedEx shipments. Carriers don’t notify you when packages are eligible for refunds, and you only have a couple of weeks to claim them. Track, identity, and automatically receive money back on all eligible lost & damaged shipments. Use our customer scorecards to identify which customers are experiencing these issues the most. ShipScience continuously monitors your data for potential issues. We’ll automatically handle any misbillings, incorrect surcharges, and contract compliance issues for you. Let our robots find incorrect shipping charges for you.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-market e-commerce brands, 3PLs and fulfilment centres shipping on their own carrier contracts

Audience

eCommerce businesses of all sizes interested in a solution to cut shipping costs and grow their business

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

€899/month (billed annually)
Free Version Not Supported
Free Trial Not Supported

Pricing

$1,565 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Dispatchly
Founded: 2025
Netherlands
dispatch.ly

Company Information

ShipScience
United States
shipscience.com

Alternatives

Alternatives

LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

Parcel Audit Supported

Categories

eCommerce Supported
eCommerce Tools Supported
Parcel Audit Supported
Shipping Supported

Integrations

No info available.

Integrations

No info available.
Claim Dispatchly and update features and information
Claim Dispatchly and update features and information
Claim ShipScience and update features and information
Claim ShipScience and update features and information