Audience
Companies that ship parcels
About Direct-Recovery
If your company ships parcel and LTL, you likely overpay carriers because finding and claiming bogus charges is a pain. We track every package you ship, every charge you're billed. When a delivery is late, we secure a shipping cost refund. When a charge is invalid, we secure a credit or refund. When a shipment is lost or damaged, we secure a refund for the shipping cost and package contents. When your rates are high, we negotiate discounts, or give you the analytical tools to do the same. These are hard cost savings - often over 10% of the carrier invoice.
Other Popular Alternatives & Related Software
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FreightPOP is an AI supply chain software platform built for mid-market and enterprise shippers. We are the intelligence that moves your supply chain—unifying WMS, OMS, and TMS into a single end-to-end solution.
With one login, shippers can manage parcel, LTL, FTL, ocean, rail, and international air while integrating seamlessly with the systems already in their tech stack across 1,500+ supported connections.
At the core of the platform is FreightPOP AI—our intelligence layer that spans the entire FreightPOP ecosystem. It continuously learns from shipment data, operational behavior, and system activity to guide decisions and automate execution. FreightPOP AI supports essential logistics functions such as rate shopping, dispatching, tracking, and freight audit, while enabling advanced capabilities like load consolidation, route optimization, yard management, and dock scheduling.
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2Ship
2Ship is an online, multi-carrier shipping platform built for businesses who have ecommerce webstores and marketplaces looking to connect to the right carrier and carrier's service for every shipment. Shipping anywhere from envelopes to parcels from same day to next day couriers, and skids with LTL/FTL services under one platform. 2Ship's scalability can support your shipping operation, whether it's 1, 100, 1000 or 10,000 packages a day.
We love to ship, and we know you'll love 2Ship too!
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Dispatchly
Dispatchly is shipment audit software that finds late, lost and damaged parcels and files the refund claims with the carrier for you. It monitors every shipment across 380+ carriers, including UPS, FedEx, DHL, DPD and Royal Mail, against the carrier's own SLA. When a parcel breaches, Dispatchly collects the evidence and files the claim before the deadline. You connect your own carrier API keys: they are stored encrypted, scoped to claim activity and revocable from your dashboard at any time. A carrier scorecard grades every carrier on on-time rate, damage frequency and claim speed. Refunds are credited by the carrier to your own carrier account. You keep 100%. Dispatchly charges a flat monthly fee, with no percentage of what we recover.
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ShipScience
We help eCommerce businesses use data to get products to customers faster, cheaper, and with more visibility than ever before, with guaranteed savings. Don’t waste time wrangling with UPS & FedEx. ShipScience manages it all and guarantees results. Get automatically refunded for every late package. Any package that arrives late is entitled to a refund, for both UPS & FedEx shipments. Carriers don’t notify you when packages are eligible for refunds, and you only have a couple of weeks to claim them. Track, identity, and automatically receive money back on all eligible lost & damaged shipments. Use our customer scorecards to identify which customers are experiencing these issues the most. ShipScience continuously monitors your data for potential issues. We’ll automatically handle any misbillings, incorrect surcharges, and contract compliance issues for you. Let our robots find incorrect shipping charges for you.
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Pricing
Starting Price:
$1.00/month
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
Direct-Recovery
Founded: 2000
United States
www.direct-recovery.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
24/7 Live Support
Direct-Recovery Frequently Asked Questions
Q: What kinds of users and organization types does Direct-Recovery work with?
Direct-Recovery works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Direct-Recovery support in their product?
Direct-Recovery supports these languages: English.
Q: What kind of support options does Direct-Recovery offer?
Direct-Recovery offers support via 24/7 live support.
Q: What type of training does Direct-Recovery provide?
Direct-Recovery provides training in the form of live online.
Q: How much does Direct-Recovery cost?
Pricing for Direct-Recovery starts at $1.00/month.
