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About

If your company ships parcel and LTL, you likely overpay carriers because finding and claiming bogus charges is a pain. We track every package you ship, every charge you're billed. When a delivery is late, we secure a shipping cost refund. When a charge is invalid, we secure a credit or refund. When a shipment is lost or damaged, we secure a refund for the shipping cost and package contents. When your rates are high, we negotiate discounts, or give you the analytical tools to do the same. These are hard cost savings - often over 10% of the carrier invoice.

About

We help eCommerce businesses use data to get products to customers faster, cheaper, and with more visibility than ever before, with guaranteed savings. Don’t waste time wrangling with UPS & FedEx. ShipScience manages it all and guarantees results. Get automatically refunded for every late package. Any package that arrives late is entitled to a refund, for both UPS & FedEx shipments. Carriers don’t notify you when packages are eligible for refunds, and you only have a couple of weeks to claim them. Track, identity, and automatically receive money back on all eligible lost & damaged shipments. Use our customer scorecards to identify which customers are experiencing these issues the most. ShipScience continuously monitors your data for potential issues. We’ll automatically handle any misbillings, incorrect surcharges, and contract compliance issues for you. Let our robots find incorrect shipping charges for you.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that ship parcels

Audience

eCommerce businesses of all sizes interested in a solution to cut shipping costs and grow their business

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1.00/month
Free Version Supported
Free Trial Not Supported

Pricing

$1,565 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Direct-Recovery
Founded: 2000
United States
www.direct-recovery.com

Company Information

ShipScience
United States
shipscience.com

Alternatives

Alternatives

LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

LTL Supported
Parcel Audit Supported

Categories

eCommerce Supported
eCommerce Tools Supported
Parcel Audit Supported
Shipping Supported

Integrations

No info available.

Integrations

No info available.
Claim Direct-Recovery and update features and information
Claim Direct-Recovery and update features and information
Claim ShipScience and update features and information
Claim ShipScience and update features and information