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About

Dispatchly is shipment audit software that finds late, lost and damaged parcels and files the refund claims with the carrier for you. It monitors every shipment across 380+ carriers, including UPS, FedEx, DHL, DPD and Royal Mail, against the carrier's own SLA. When a parcel breaches, Dispatchly collects the evidence and files the claim before the deadline. You connect your own carrier API keys: they are stored encrypted, scoped to claim activity and revocable from your dashboard at any time. A carrier scorecard grades every carrier on on-time rate, damage frequency and claim speed. Refunds are credited by the carrier to your own carrier account. You keep 100%. Dispatchly charges a flat monthly fee, with no percentage of what we recover.

About

Refund Retriever detects issues with your shipments, then applies for refunds as necessary, and verifies those credits appear in your account – all without costing you time or any upfront investment. Additionally, we provide warnings of potential logistics issues through reports and analytics, as well as help with shipping and contract negotiations. Collectively, our efforts improve your efforts in strengthening your shipping operations while reducing your shipping overhead. FedEx and UPS deliveries have a late delivery guarantee in addition to various other factors that often warrant refunds. Our solutions work silently in the background of your logistics management – auditing your shipping invoices to “sniff out” any issues where you deserve money back. With no upfront costs or changes needed to be made to your existing shipping operations, it’s a turn-key solution to help your business begin gaining money back whenever deserved.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-market e-commerce brands, 3PLs and fulfilment centres shipping on their own carrier contracts

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

€899/month (billed annually)
Free Version
Free Trial

Pricing

Our fee is a percentage of successfully disputed and credited refunds.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dispatchly
Founded: 2025
Netherlands
dispatch.ly

Company Information

Refund Retriever
United States
www.refundretriever.com

Alternatives

No Alternatives

Alternatives

Categories

Categories

Parcel Audit Features

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Integrations

Shopify

Integrations

Shopify
Claim Dispatchly and update features and information
Claim Dispatchly and update features and information
Claim Refund Retriever and update features and information
Claim Refund Retriever and update features and information