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About

Dispatchly is shipment audit software that finds late, lost and damaged parcels and files the refund claims with the carrier for you. It monitors every shipment across 380+ carriers, including UPS, FedEx, DHL, DPD and Royal Mail, against the carrier's own SLA. When a parcel breaches, Dispatchly collects the evidence and files the claim before the deadline. You connect your own carrier API keys: they are stored encrypted, scoped to claim activity and revocable from your dashboard at any time. A carrier scorecard grades every carrier on on-time rate, damage frequency and claim speed. Refunds are credited by the carrier to your own carrier account. You keep 100%. Dispatchly charges a flat monthly fee, with no percentage of what we recover.

About

We connect to your business’ UPS & FedEx accounts and claim refunds for you automatically. How much are you missing? Most businesses don’t realize how much they overspend on shipping. Savings opportunities are not always obvious, and keeping up with your UPS & FedEx invoices could be a full time job. Use our Free Savings Report to help you identify your biggest savings opportunities. Max uses Artificial Intelligence to provide insights, track exceptions and even automatically file refund requests for your late shipments. Max will identify lost or damaged packages, process returns for unused labels, run exception & surcharge reports and more. You’ll even be notified whenever there’s something you can do to improve your shipping habits. Use our analytics platform to uncover meaningful insights designed to unlock significant savings. Free for all users. Talk to a geek about how our system works, take our analytics for spin and find out how much you’ll save using our platform.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-market e-commerce brands, 3PLs and fulfilment centres shipping on their own carrier contracts

Audience

Businesses searching for a solution to improve their services and connect to their UPS & FedEx accounts

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

€899/month (billed annually)
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dispatchly
Founded: 2025
Netherlands
dispatch.ly

Company Information

Refund Geeks
Founded: 2017
United States
www.refundgeeks.com

Alternatives

No Alternatives

Alternatives

Categories

Categories

Parcel Audit Features

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Integrations

No info available.

Integrations

No info available.
Claim Dispatchly and update features and information
Claim Dispatchly and update features and information
Claim Refund Geeks and update features and information
Claim Refund Geeks and update features and information