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About

Dispatchly is shipment audit software that finds late, lost and damaged parcels and files the refund claims with the carrier for you. It monitors every shipment across 380+ carriers, including UPS, FedEx, DHL, DPD and Royal Mail, against the carrier's own SLA. When a parcel breaches, Dispatchly collects the evidence and files the claim before the deadline. You connect your own carrier API keys: they are stored encrypted, scoped to claim activity and revocable from your dashboard at any time. A carrier scorecard grades every carrier on on-time rate, damage frequency and claim speed. Refunds are credited by the carrier to your own carrier account. You keep 100%. Dispatchly charges a flat monthly fee, with no percentage of what we recover.

About

We connect to your business’ UPS & FedEx accounts and claim refunds for you automatically. How much are you missing? Most businesses don’t realize how much they overspend on shipping. Savings opportunities are not always obvious, and keeping up with your UPS & FedEx invoices could be a full time job. Use our Free Savings Report to help you identify your biggest savings opportunities. Max uses Artificial Intelligence to provide insights, track exceptions and even automatically file refund requests for your late shipments. Max will identify lost or damaged packages, process returns for unused labels, run exception & surcharge reports and more. You’ll even be notified whenever there’s something you can do to improve your shipping habits. Use our analytics platform to uncover meaningful insights designed to unlock significant savings. Free for all users. Talk to a geek about how our system works, take our analytics for spin and find out how much you’ll save using our platform.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-market e-commerce brands, 3PLs and fulfilment centres shipping on their own carrier contracts

Audience

Businesses searching for a solution to improve their services and connect to their UPS & FedEx accounts

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

€899/month (billed annually)
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Dispatchly
Founded: 2025
Netherlands
dispatch.ly

Company Information

Refund Geeks
Founded: 2017
United States
www.refundgeeks.com

Alternatives

Alternatives

LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

Parcel Audit Supported

Categories

Parcel Audit Supported
Shipping Supported

Parcel Audit Features

Auditing & Claim Filing Services Supported
Automated Audit Supported
Automated Claim Filing Supported
Carrier Invoice Auditing Supported
Cost Recovery Reporting Supported
Data Import Supported
Exceptions Management Supported
Package Analytics Supported
Predictive Analytics Supported
Shipping Monitoring Supported
Shipping Optimization Supported
Third Party Management Supported

Shipping Features

Air Shipping Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Supported
Ground Shipping Supported
Import / Export Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Dispatchly and update features and information
Claim Dispatchly and update features and information
Claim Refund Geeks and update features and information
Claim Refund Geeks and update features and information