Dispatchly vs. FreightExchange Comparison


Dispatchly	FreightExchange	+	+
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About Dispatchly is shipment audit software that finds late, lost and damaged parcels and files the refund claims with the carrier for you. It monitors every shipment across 380+ carriers, including UPS, FedEx, DHL, DPD and Royal Mail, against the carrier's own SLA. When a parcel breaches, Dispatchly collects the evidence and files the claim before the deadline. You connect your own carrier API keys: they are stored encrypted, scoped to claim activity and revocable from your dashboard at any time. A carrier scorecard grades every carrier on on-time rate, damage frequency and claim speed. Refunds are credited by the carrier to your own carrier account. You keep 100%. Dispatchly charges a flat monthly fee, with no percentage of what we recover.	About Our customers are wholesalers, distributors, and manufacturers shipping a mix of pallets, cartons, and parcels with multiple carriers primarily to businesses, outlets, and now direct to consumers. Our team has seen and done this before and will support you every step of the way, without any hiccups! Our technology requires no start-up investment and has self-serve connections to multiple ERPs, CRMs, stores & carriers. Add and switch carriers on-demand, connect systems and processes for the continuity you seek, and test new strategies. Easily quote book and track shipments with multiple carriers in one place to save 25% in labor costs and process orders 5x faster. Businesses streamline, manage and scale shipping better with FreightExchange. We add problem-solving capacity to your team, don't let standard shipping software hold your business growth back, let's chat! Instantly compare quotes from all carriers. Scale shipping without adding headcount.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Mid-market e-commerce brands, 3PLs and fulfilment centres shipping on their own carrier contracts	Audience Wholesalers, distributors and manufacturers seeking a solution to manage and improve their shipping operations
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing €899/month (billed annually) Free Version Not Supported Free Trial Not Supported	Pricing $79 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Dispatchly Founded: 2025 Netherlands dispatch.ly	Company Information FreightExchange Australia www.freightexchange.com.au
Alternatives Direct-Recovery	Alternatives Freightquote
Share a Refund	Descartes Pacejet Descartes Systems Group
ShipScience	MyCarrier TMS MyCarrier
ShipSigma	ShipHawk
LateShipment.com LateShipment Inc. View All	Freight Club View All
Categories Parcel Audit Supported	Categories Freight Supported

Integrations CargoWise Not Supported Dolphin Not Supported FedEx Ship Manager Not Supported Fishbowl Not Supported MYOB AccountRight Not Supported Magento Not Supported Manhattan Active Retail Not Supported Microsoft Dynamics 365 Not Supported NetSuite Not Supported Pronto Not Supported SAP CRM Not Supported Shopify Not Supported Webflow Not Supported WooCommerce Not Supported WordPress Not Supported Show More Integrations	Integrations CargoWise Supported Dolphin Supported FedEx Ship Manager Supported Fishbowl Supported MYOB AccountRight Supported Magento Supported Manhattan Active Retail Supported Microsoft Dynamics 365 Supported NetSuite Supported Pronto Supported SAP CRM Supported Shopify Supported Webflow Supported WooCommerce Supported WordPress Supported Show More Integrations View All 16 Integrations
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