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About

Dispatch is the only software platform to help enterprises successfully unlock the potential of flexible service provider networks to provide world-class customer experiences. We make it easy by centralizing all service interactions onto one platform to give modern enterprises real-time visibility across all field operations — helping them own every service experience and create lifelong customers. Dispatch seamlessly integrates with your existing technology and adds what’s missing. This means faster time to market, lower upfront costs, and less configuration. It has never been this easy to gain real-time visibility into your field operations and independent service network. Dispatch enables you to measure service provider compliance, time to schedule, job lifecycle, on-time arrivals, customer satisfaction, and much more.

About

Probook is an AI-driven dispatching platform designed to enhance technician performance, dispatcher efficiency, and customer service in the home services industry. By analyzing historical sales data, Probook ensures technicians are assigned to the most suitable calls, leading to increased sales and improved customer satisfaction. The platform offers two levels of automation, copilot, which provides real-time recommendations while keeping dispatchers informed, and autopilot, which fully reshuffles the dispatch board in real-time, allowing a single dispatcher to manage over 20 technicians. Probook's features include proactive late alerts, rescheduled recommendations, and a live updating revenue heatmap to track top-performing sales personnel. On average, users experience a 12% increase in sales, a 19% rise in flip rates, and the capacity to manage a 20:1 technician-to-dispatcher ratio.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

HVAC solution for companies

Audience

Home service companies looking for a solution to optimize their dispatch operations and boost sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dispatch
United States
www.dispatch.me/

Company Information

Probook
Founded: 2022
United States
www.probook.ai/

Alternatives

Alternatives

FieldEdge

FieldEdge

Xplor
Field Force Tracker

Field Force Tracker

Rapidsoft Systems

Categories

Categories

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Integrations

AMT
Braintree
ClientTether
Dialpad Sell
HubSpot Marketing Hub
NEXTAR
Nearby Now
NetSuite
Onde
QuickBooks Online
Salesforce
ServiceTitan
Stripe
Todoist
Wufoo
Xero
Zapier

Integrations

AMT
Braintree
ClientTether
Dialpad Sell
HubSpot Marketing Hub
NEXTAR
Nearby Now
NetSuite
Onde
QuickBooks Online
Salesforce
ServiceTitan
Stripe
Todoist
Wufoo
Xero
Zapier
Claim Dispatch and update features and information
Claim Dispatch and update features and information
Claim Probook and update features and information
Claim Probook and update features and information