Fieldcode

Fieldcode

5.0 out of 5 stars
Dispatch Science Fieldcode

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Dispatch Science:

About

Dispatch Science is a leading AI-powered Transportation Management System (TMS) and delivery management software platform built specifically for last-mile logistics, courier companies, medical couriers, pharmaceutical delivery, parcel delivery, and field service operations.As a cloud-native logistics platform, Dispatch Science combines advanced route optimization, automated dispatching, real-time delivery tracking, customer communication tools, business intelligence, and AI-driven workflow automation in a single solution. Dispatch Science helps delivery businesses streamline order management, optimize driver routes, automate customer notifications, improve fleet utilization, reduce transportation costs, accelerate invoicing, and increase on-time delivery performance. The platform supports the entire delivery lifecycle, including order intake, dispatch management, route planning, driver mobile application, POD, customer experience management, billing, reporting, and analytics.
Fieldcode:

About

Fieldcode is an AI-powered Zero-Touch Field Service Management platform that automates field service operations from request to resolution. With a strong focus on IT and Telecom service providers, Fieldcode helps organizations run their own engineers, subcontractors, and service partners as one workforce. The platform uses automation and AI-powered service actions to support scheduling, dispatching, route optimization, SLA management, parts logistics, and field workflows. Work can be assigned based on skills, availability, location, priority, SLAs, parts, and service requirements. IT use cases include break/fix, IMAC, device swaps, installations, maintenance, and multi-site support. Telecom use cases include FTTH/FTTx, CPE, network maintenance, and fault restoration. Additional capabilities include offline mobile workflows, customer self-service, asset and inventory management, Voice AI, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems.
Dispatch Science:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Fieldcode:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Dispatch Science:

Audience

Our solution is used in all delivery industries such as courier and parcel delivery, eCommerce and retail last mile, manufacturing distribution, food delivery, and hospital, medical and pharmaceutical deliveries.
Fieldcode:

Audience

IT & Telecom service providers running their own engineers, subcontractors, and service partners as one workforce across distributed, SLA-driven field operations.
Dispatch Science:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Fieldcode:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Dispatch Science:

API

Offers API Supported
Fieldcode:

API

Offers API Supported
Dispatch Science:

Screenshots and Videos

Fieldcode:

Screenshots and Videos

Dispatch Science:

Pricing

$675/month
All plans feature UNLIMITED companies, accounts, routes, stops, users, dispatchers, and orders.
Basic: $675/month plus $27.00/month/driver
Plus $0.04 per SMS notification

Growth Edition:
$1,900/month base price plus $27.00/month/driver
Plus $0.03 per SMS notification

Enterprise edition: $4,900 per month plus $27/month/driver plus $0.025 per SMS notification
Free Version Not Supported
Free Trial Not Supported
Fieldcode:

Pricing

$25 per user per month
Fieldcode offers three pricing tiers:
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Free Version Not Supported
Free Trial Supported
Dispatch Science:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Fieldcode:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5
Fieldcode:

Pros & Cons from Real Users

Pros

  • Implementation was very smooth and fast considering that it is a software used by so many people in day to day operations. We were initially hesitant but after some days we achieved already huge benefits for technicians as well as dispatchers. User acceptance was much higher than expected!
  • We have set multiple workflows in the tool which do allow us to handle various projects. We use Fieldcode to plan our tickets and have the field technicians report their work. It’s connected to many of our customer systems to transfer the tickets into Fieldcode which saves us a lot of manually data transfer.

Cons

  • Fieldcode has no billing/invoicing module which would have helped us but we connected a third party software to Fieldcode via API and it worked well.
  • At times it takes long for new features to be implemented. I find it complicated to get new things added if it’s not part of the standard software.
Dispatch Science:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Fieldcode:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Dispatch Science:

Company Information

Dispatch Science
Founded: 2016
Canada
www.dispatchscience.com
Fieldcode:

Company Information

Fieldcode
Founded: 2001
Germany
fieldcode.com
Dispatch Science:

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Dispatch Science:

Categories

Fieldcode:

Categories

IoT Supported
Route Planning Supported
Scheduling Supported
Service Dispatch Supported
Dispatch Science:

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Digital Signature Features

Audit Trail Supported
Authentication Supported
Auto Reminders Supported
Customizable Templates Supported
Document Analytics Not Supported
Mobile Signature Supported
Multi-Party Signing Supported
Progress Tracking Supported
Task Progress Tracking Not Supported

Distribution Features

Barcoding / RFID Supported
Import / Export Management Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Returns Management Supported
Sales Forecasting Not Supported
Shipping Management Supported
Warehouse Management Not Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Not Supported
Inventory Management Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Logistics Features

3PL Supported
Barcoding / RFID Supported
Container Tracking Not Supported
CRM Supported
Cross Docking Supported
Fleet Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Scheduling Supported
Shipping Management Supported
Transportation Management Supported

Order Entry Features

Back Order Management Supported
Customer Database Supported
Inventory Management Not Supported
Order Fulfillment Not Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Not Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Supported
Status Tracking Supported
Website Integration Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Not Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Supported
Fieldcode:

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Not Supported
Demand Forecasting Supported
For Education Not Supported
For Healthcare Supported
Modeling & Simulation Not Supported
Sentiment Analysis Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Not Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Not Supported
For Field Service Businesses Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
Invoicing Not Supported
Job Tracking Not Supported
Payments Not Supported
Quoting Not Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported
Dispatch Science:

Integrations

Dynamics 365 Commerce Not Supported
Extensiv 3PL Warehouse Manager Supported
Field Nation Not Supported
Freshdesk Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
QuickBooks Accountants Not Supported
QuickBooks Online Supported
Salesforce Not Supported
ServiceNow Not Supported
Shopify Supported
Zapier Supported
Zoho CRM Not Supported
monday AI work platform Not Supported
Fieldcode:

Integrations

Dynamics 365 Commerce Supported
Extensiv 3PL Warehouse Manager Not Supported
Field Nation Supported
Freshdesk Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
QuickBooks Accountants Supported
QuickBooks Online Not Supported
Salesforce Supported
ServiceNow Supported
Shopify Not Supported
Zapier Not Supported
Zoho CRM Supported
monday AI work platform Supported
Dispatch Science:
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Claim Dispatch Science and update features and information
Fieldcode:
Claim Fieldcode and update features and information
Claim Fieldcode and update features and information