Dispatch Direct vs. SWORD Comparison


Dispatch Direct	SWORD Access Business Communications
Learn More about Dispatch Direct Update Features for Dispatch Direct	Learn More about SWORD Update Features for SWORD	Add To Compare	Add To Compare

Dispatch Direct	SWORD
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Dispatch Direct: About Dispatch Direct provides the tools your company needs to fully and efficiently manage your Field Service operations, including scheduling, planned maintenance contracts, customer equipment, proposals, invoicing and more. The high degree of configuration options and availability of further customization allows for a system tailored to your organizations unique needs and requirements. Operational Information can be easily shared across your organization. Customized data grids and reports allow for quick and easy analysis of your companies operations.	SWORD: About SWORD™ is a complete Customer Service and Job Shop management software application. The application is effective for Client Relationship Management (CRM) or Contact Management and includes contact and follow-up history logs. Plus SWORD™ has a robust capability for the creation of proposals, sales orders, services orders, estimates, contracts and invoices. Small business Manufacturing Resource Planning (MRP) system, which includes Job Costing for material and labor. Factory Equipment Maintenance Planning and Control Systems. Moreover, SWORD™ is a very powerful tool for tracking orders that need to be dispatched to internal or field service personnel. Available Configurations, standard Version for Windows XP, Vista, Windows 7, Remote Desktop to Microsoft Terminal Server. IP Client to IP Server for LAN & WAN configurations (requires Windows Server). SWORD includes solutions for several service business challenges.
Dispatch Direct: Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	SWORD: Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Dispatch Direct: Audience Organizations searching for an advanced Service Dispatch solution	SWORD: Audience Businesses seeking a customer service and job shop management solution
Dispatch Direct: Support Phone Support Supported 24/7 Live Support Supported Online Supported	SWORD: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
Dispatch Direct: API Offers API Not Supported	SWORD: API Offers API Not Supported
Dispatch Direct: Screenshots and Videos View more images or videos	SWORD: Screenshots and Videos View more images or videos
Dispatch Direct: Pricing $4,995 one-time payment Free Version Not Supported Free Trial Not Supported	SWORD: Pricing $295 one-time payment Free Version Not Supported Free Trial Not Supported
Dispatch Direct: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	SWORD: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Dispatch Direct: Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	SWORD: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported
Dispatch Direct: Company Information Dispatch Direct Founded: 1998 United States www.dispatchdirect.com	SWORD: Company Information Access Business Communications abci-software.com/software_applications/sword_service_management/field_service_software.htm
Dispatch Direct: Alternatives Wello Solutions	SWORD: Alternatives Sword Health
Dispatch Direct: Smart Service My Service Depot	SWORD: Sword Dialoga
Dispatch Direct: Simpro	SWORD: ProfitSword Actabl
Dispatch Direct: Jobi	SWORD: Sword Quality Manager Sword GRC
Dispatch Direct: FieldPulse View All	SWORD: Sword Policy Manager Sword GRC View All
Dispatch Direct: Categories Field Service Management Supported HVAC Supported Service Dispatch Supported Tradesman Job Management Supported	SWORD: Categories Field Service Management Supported Tradesman Job Management Supported
Dispatch Direct: Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Supported Mobile Access Not Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Show More Features HVAC Features Billing & Invoicing Not Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Not Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Not Supported Technician Management Not Supported Work Order Management Not Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Not Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Not Supported Routing Not Supported Scheduling Supported Self Service Portal Not Supported Service History Tracking Supported Technician Management Not Supported Work Order Management Supported	SWORD: Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported
Dispatch Direct: Integrations No info available.	SWORD: Integrations No info available.
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