Dispatch Direct Fieldpoint

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Dispatch Direct:

About

Dispatch Direct provides the tools your company needs to fully and efficiently manage your Field Service operations, including scheduling, planned maintenance contracts, customer equipment, proposals, invoicing and more. The high degree of configuration options and availability of further customization allows for a system tailored to your organizations unique needs and requirements. Operational Information can be easily shared across your organization. Customized data grids and reports allow for quick and easy analysis of your companies operations.
Fieldpoint:

About

Fieldpoint’s field service management software enables you to drive efficiency, streamline your processes and optimize your entire service management experience. Seamlessly integrate your ERPs & accounting systems, provide a great user experience, and unlock the productivity your company needs to grow. Now with updated, native mobile capabilities for everyday work across the enterprise! Fieldpoint’s Field Service Management Software helps your enterprise improve productivity, increase your revenue and boost customer satisfaction. We help you support complex service, volatile schedules and high volume in the field. Automate, manage, monitor and streamline your field service operations based on individual requirements. This is supported by a native field service mobile app that allows field technicians and service managers to access data online and offline. A prominent strength is Fieldpoint’s API and packaged integrations.
Dispatch Direct:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Fieldpoint:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Dispatch Direct:

Audience

Organizations searching for an advanced Service Dispatch solution
Fieldpoint:

Audience

Companies that need powerful field service management software
Dispatch Direct:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Fieldpoint:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Dispatch Direct:

API

Offers API Not Supported
Fieldpoint:

API

Offers API Not Supported
Dispatch Direct:

Screenshots and Videos

Fieldpoint:

Screenshots and Videos

Dispatch Direct:

Pricing

$4,995 one-time payment
Free Version Not Supported
Free Trial Not Supported
Fieldpoint:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Dispatch Direct:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Fieldpoint:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Dispatch Direct:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Fieldpoint:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Dispatch Direct:

Company Information

Dispatch Direct
Founded: 1998
United States
www.dispatchdirect.com
Fieldpoint:

Company Information

Fieldpoint
Founded: 1998
Canada
www.fieldpoint.net
Dispatch Direct:

Alternatives

Fieldpoint:

Alternatives

Dispatch Direct:
Smart Service

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My Service Depot
Fieldpoint:
Fieldy

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5.0 out of 5 stars
Dispatch Direct:
Fieldpoint:
Dispatch Direct:
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Dispatch Direct:
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BigChange

BigChange

4.4 out of 5 stars
Dispatch Direct:

Categories

Fieldpoint:

Categories

HVAC Supported
Inspection Supported
Service Dispatch Supported
Dispatch Direct:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Not Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported
Fieldpoint:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Not Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
Dispatch Direct:

Integrations

Field Nation Not Supported
NetSuite Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Sage Intacct Not Supported
Salesforce Not Supported
Fieldpoint:

Integrations

Field Nation Supported
NetSuite Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Sage Intacct Supported
Salesforce Supported
Dispatch Direct:
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Claim Dispatch Direct and update features and information
Fieldpoint:
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Claim Fieldpoint and update features and information