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About

Discourse is a secure and customizable platform for building online communities. Designed for organizations that care about control and flexibility, it supports a wide range of use cases including customer support, product feedback, internal collaboration, and member engagement. Built on open source technology, Discourse gives teams full visibility and ownership of their data. The platform supports real time conversation, long form discussion, advanced moderation, and automation. Features like trust levels, user roles, and granular permissions make it easy to scale with confidence. Discourse is used by leading companies, public institutions, and open communities. Whether hosted by your team or through our managed offering, it is built to integrate into your stack and evolve with your needs.

About

Verint Community is a community-led social commerce platform that creates business opportunities from customer collaborations. Social commerce platforms help businesses to drive sales through online communities, and Verint Community’s customizable, interoperable, fully-featured platform leads the way for socially-driven e-commerce. Community’s forum features deliver social engagement for your organization by providing you with the right customer insights to make data-driven decisions. An active, open discussion forum facilitates brand trust and leads to organic conversions through shared real-life experiences and interactions. Verint Community is equipped out-of-the-box with the features and functions to support a social commerce environment. Discussion and Q&A forums can be fully-customized visually, as well as utilizing modern, responsive UX for ease-of-use. Acting as a cornerstone of interaction, forums become a place where your business reputation can grow through customer service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to create a robust online community forum

Audience

Businesses looking for a community-led social commerce platform to create business opportunities from customer collaboration

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Simple and clean user interface Open Source Excellent notification feature Security features - Single Sign On, Spam filter, 2FA Plugin support Trust level & badge system Mobile-support ready

Cons

  • Full feature set plans are costly, there should be more tiers for small scale usage.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Discourse
Founded: 2013
USA
www.discourse.org

Company Information

Verint
Founded: 1994
United States
www.verint.com/engagement-channels/verint-community/use-case-social-commerce-platform/

Alternatives

Alternatives

Forumbee

Forumbee

Forumbee
Simple Machines Forum (SMF)

Simple Machines Forum (SMF)

Simple Machines Forum
Verba Recording System

Verba Recording System

Verba Technologies

Categories

Community Supported

Categories

Community Supported
Social Commerce Supported

Community Features

Content Management Not Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Not Supported
Ideation / Crowdsourcing Not Supported
Member Directory Supported
Membership Management Not Supported
Social Media Management Not Supported
Website Management Not Supported
White Label Not Supported

Integrations

Activepieces Supported
Aritic Mail Supported
Bitbucket Supported
Bitergia Analytics Supported
Brightcove Supported
Commsor Supported
ElectroNeek Supported
Flockport Supported
Instagram Supported
Josys Supported
Ketch Supported
Leo Supported
Mermaid Chart Supported
PartnerStack Supported
Sprinklr Supported
Stackreaction Supported
WordPress Supported
X (Twitter) Supported
Zapier Supported
n8n Supported

Integrations

Activepieces Not Supported
Aritic Mail Not Supported
Bitbucket Not Supported
Bitergia Analytics Not Supported
Brightcove Not Supported
Commsor Not Supported
ElectroNeek Not Supported
Flockport Not Supported
Instagram Not Supported
Josys Not Supported
Ketch Not Supported
Leo Not Supported
Mermaid Chart Not Supported
PartnerStack Not Supported
Sprinklr Not Supported
Stackreaction Not Supported
WordPress Not Supported
X (Twitter) Not Supported
Zapier Not Supported
n8n Not Supported
Claim Discourse and update features and information
Claim Discourse and update features and information
Claim Verint Community and update features and information
Claim Verint Community and update features and information