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About

By connecting business-wide information and applying AI, Discern analyzes performance trends, understands contributing factors, and provides unbiased recommendations for the best path forward. Discern connects, transforms, and analyzes data from any source, including targets, to deliver the industry's most comprehensive look at business health. With scenario modeling, revenue forecasting, and performance monitoring, Discern enables CXOs to easily see the impact of past or future initiatives. Discern's full suite of Revenue Intelligence tools helps optimize the impact and performance of go-to-market efforts while reducing the CAC payback period. Discern serves as the operational command center for B2B businesses. By connecting data from multiple systems and applying machine learning, Discern helps CXOs understand the full story behind company performance and offers data-backed advice. Investors expect all their companies to be making data-driven decisions.

About

R Systems’ aim is to enable organizations to not only identify hindrances in the customer journey but also mitigate them to improve loyalty & long-term profitability by harnessing the power of AI, data analytics, Natural Language Processing (NLP) & Deep Neural Networks (DNN). Understanding the essence of customer experience helps you augment the way people respond to your brand in terms of engagement, loyalty, and retention. Organizations need accurate data and metrics to discern, gather, and analyze customer data for gaining actionable insights and making educated decisions to retain and acquire customers. Our data analytics framework will help you improve First Contact Resolution (FCR), reduce customer effort, optimize self-service options, and handle seasonal spikes in demand. With R Systems on your side, your customer experience will get better with every single interaction. Our services enable you to gather data from customer interactions to gain insights into behavior.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises in need of a tool providing comprehensive revenue data analytics and business intelligence

Audience

Businesses and companies searching for an analytics AI-driven solution to enhance customer experience

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Discern
United States
www.discern.io

Company Information

R Systems
United States
www.rsystems.com/customer-experience-analytics/

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Categories

Categories

Chatbot Supported
IVR Supported
Voice Bot Supported

Integrations

Salesforce Supported
Snowflake Supported
Alteryx Not Supported
Amazon Web Services (AWS) Not Supported
BambooHR Supported
Boomi Not Supported
Celonis Not Supported
CloudHub Not Supported
Gainsight Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
IBM Cloud Not Supported
Microsoft 365 Not Supported
Microsoft Excel Supported
NetSuite Supported
QuickBooks Online Supported
Sage Accounting Supported
Sitecore Not Supported
Stripe Supported

Integrations

Salesforce Supported
Snowflake Supported
Alteryx Supported
Amazon Web Services (AWS) Supported
BambooHR Not Supported
Boomi Supported
Celonis Supported
CloudHub Supported
Gainsight Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
IBM Cloud Supported
Microsoft 365 Supported
Microsoft Excel Not Supported
NetSuite Not Supported
QuickBooks Online Not Supported
Sage Accounting Not Supported
Sitecore Supported
Stripe Not Supported
Claim Discern and update features and information
Claim Discern and update features and information
Claim R Systems and update features and information
Claim R Systems and update features and information