DirectMail2.0

DirectMail2.0

DirectMail2.0, LLC.
DocuSend

DocuSend

DocuSend Inc
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About

Florida-based marketing software firm DirectMail2.0 is at the forefront of the direct mail industry with its unique approach to automated omnichannel marketing. By integrating traditional direct mail with digital technologies, DirectMail2.0 has become an indispensable tool for print companies looking to enhance their direct mail campaigns and achieve higher ROI. The DirectMail2.0 omnichannel ecosystem currently includes 15 features proven to lift response and ROI, including Flowcode, email follow up, targeted and geo-fenced digital ads, USPS mail tracking and Informed Delivery, personalized landing pages, de-anonymizing pixel technology, and more — all managed from a single dashboard that also reports real-time campaign results from online and offline campaign components alike. Through this robust omnichannel treatment, DirectMail2.0 users typically see a 25–50% lift in direct mail effectiveness compared to traditional direct mail alone.

About

Remotely send your documents directly to the United States Postal Service through our cloud-based mailroom. DocuSend works with any accounting, billing, or CRM software that produces PDF documents containing a valid mailing address. Users can upload directly, or developers can integrate our REST API to offer a "Send Mail" button in their software, either as a reseller or for internal direct connectivity. There are enormous economic advantages for any business or organization that needs to safely print and mail documents on demand. We also offer an automated email service called DocuLink that lets you know which users open the document links sent and makes it easy to follow up with a hard copy if needed. We are sure that one of our features will improve your mailing experience: DocuSend, DocuLink or the Print-To-Mail Rest API will streamline the manual and time-consuming print, mail and email process.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations that want a direct mail + digital integration automation solution

Audience

Companies that want to mail invoices, letters and other PDF documents

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$199/mo
Silver, Gold and Platinum licenses from $199 up to $499 per month. Does NOT include transaction fees per piece of mail sent. Price is dependent on license level, number of pieces mailed and services added to campaign.
Free Version Not Supported
Free Trial Supported

Pricing

$1.28 for 1pg 8.5x11" document
Pay-as-you-go. 1 page B&W document is $1.28 including 1st class postage. No minimums, contracts or set-up fees. Add $0.09 for color. QuickBooks Online users get 33% off first upload. See website for details.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.6 / 5
support 4.9 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.4 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Direct Mail2.0 On-boarding was easy and the sales training and ongoing support were top notch. They truly take an approach that represents a partnership and achieve their success through the success of their clients.
  • Differentiates you as a mail provider. Great data points to help client better understand their marketing results.
  • DirectMail2.0 has given us a way to help differentiate our company from our competition. Most important - it's a way for us to help our customers grow their businesses. The company stands behind their product and their staff is excellent.
  • The Direct Mail 2.0 platform accomplished the top 3 priorities we were hoping to address within our direct mail offering which were; improved client results, margin enhancement and product differentiation. On-boarding was easy and the sales training and ongoing support were top notch. They truly take an approach that represents a partnership and achieve their success through the success of their clients.
  • The implementation of DirectMail2.0 has been transformational for our business! It has allowed us to seamlessly transition from traditional mail services to strategic marketing execution, and the response from customers has been exceptional. The technology is easy to use and DirectMail2.0's Support Team has been tremendously helpful every step of the way.

Cons

  • Nothing to be precise but just that The deficits we had internally early on were offset by their team's willingness to join client calls or jump in to help address any technical issues related to campaign set up.
  • USPS informed delivery rules can be a pain. Would also like to be able to alter/backdate mail dates without supports help. An easier, more seamless way of placing pixel codes. A lot of clients seem to have trouble with this. Would be great if we could somehow take care of this for them.
  • The interface can be somewhat wonky sometimes, but it is always undergoing improvement.
  • We haven’t had any significant issues with the platform itself, just the unavoidable learning curves associated with digital marketing products and educating a traditional sales team. The deficits we had internally early on were offset by their team’s willingness to join client calls or jump in to help address any technical issues related to campaign set up.
  • Unrelated to the technology itself, we're still evaluating the reliability of reporting for Mail Tracking. USPS services have been slow and predicted and confirmed delivery reporting has been unreliable.

Pros & Cons from Real Users

Pros

  • -It offers a very well-organized and straightforward UI. -You can create shortened links. -All your documents get stored in a secure manner. -You can open documents directly in DocuSend HTML viewer.
  • Provides a safe and efficient means of mailing. Very good print quality. The setup for multiple employees was easy.
  • The Speed of being able to send our log price sheets. i have a list of approximately 80 log suppliers, previously i was doing everything by hand, DocuSend saved me hours of stuffing envelopes, saving thousands of dollars every year.
  • Affordable, convenient and professional. Integrates perfectly with QuickBooks Online. Very easy to use.
  • We are a community association and this is a great time saver when we send out out bill and mailings. Alice answers all of our questions as well as resolves any problems that arise.

Cons

  • -Sometimes the website gets crashed suddenly. -Absence of pdf converter.
  • None. Since everything worked as promised there is nothing I can complain about.
  • Having to do the mail merge on Excel to a PDF document. DocuSend should have an option to just send the Excel mailing list without having to go through the mail merge option.
  • UI is a bit clunky, needs to be updated but not difficult.
  • Would like to be able to download a copy of each mailing we sent out but not a big deal.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

DirectMail2.0, LLC.
Founded: 2015
United States
www.dm20.com

Company Information

DocuSend Inc
Founded: 1991
United States
www.docusend.biz

Alternatives

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Categories

Categories

Direct Mail Automation Features

A/B Testing Supported
Analytics/Reporting Supported
Campaign Management Supported
Data Import/Export Supported
Delivery Tracking Supported
Design Management Not Supported
Event Triggered Mailings Supported
List Scrubbing Not Supported
Mailing List Purchasing Not Supported
Mailing Services Integration Supported
Pre-made Templates Not Supported
Printing Services Integration Supported
Response Alerts Not Supported

Advertising Agency Features

Campaign Management Supported
Collaboration Not Supported
Document Management Not Supported
File Sharing Not Supported
Project Management Not Supported
Task Management Not Supported
Time Tracking Not Supported

Campaign Management Features

Channel Management Supported
Contact Database Not Supported
Email Marketing Not Supported
Event Triggered Actions Not Supported
Lead Management Supported
Multi-Campaign Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Not Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Not Supported
Social Marketing Supported
Website Visitor Tracking Supported

Direct Mail Automation Features

A/B Testing Not Supported
Analytics/Reporting Supported
Campaign Management Not Supported
Data Import/Export Supported
Delivery Tracking Supported
Design Management Not Supported
Event Triggered Mailings Supported
List Scrubbing Not Supported
Mailing List Purchasing Not Supported
Mailing Services Integration Supported
Pre-made Templates Supported
Printing Services Integration Supported
Response Alerts Not Supported

API Management Features

Access Control Supported
Analytics Not Supported
API Design Not Supported
API Lifecycle Management Not Supported
Dashboard Supported
Developer Portal Not Supported
Testing Management Not Supported
Threat Protection Not Supported
Traffic Control Not Supported
Version Control Not Supported

Billing and Invoicing Features

Billing Portal Not Supported
Contact Database Not Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Not Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Not Supported
Online Invoicing Not Supported
Online Payments Not Supported
Payment Processing Not Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Not Supported

Integrations

Banyon Data Fund Accounting Not Supported
Banyon Utility Billing Not Supported
Biller Genie Not Supported
Facebook Ads Supported
FreshBooks Not Supported
Google Ads Supported
Haletale Not Supported
Meta Ads Supported
MyCommunity Not Supported
OneBill Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Tarevo Supported
TimelyBill Not Supported
Twilio Supported
Utility Star Not Supported
Workhorse Utility Billing Not Supported

Integrations

Banyon Data Fund Accounting Supported
Banyon Utility Billing Supported
Biller Genie Supported
Facebook Ads Not Supported
FreshBooks Supported
Google Ads Not Supported
Haletale Supported
Meta Ads Not Supported
MyCommunity Supported
OneBill Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Tarevo Not Supported
TimelyBill Supported
Twilio Not Supported
Utility Star Supported
Workhorse Utility Billing Supported
Claim DirectMail2.0 and update features and information
Claim DirectMail2.0 and update features and information
Claim DocuSend and update features and information
Claim DocuSend and update features and information