Direct Claim Solution

Direct Claim Solution

Innovative Computer Systems
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About

Claims and Litigation management software for Captive or Risk Retention Group property and casualty claims. Direct Claim Solution is a complete system with claims, policy and vendor management for Self-Insured, Captive or Risk Pool programs. Offers industry specific tools for investigating and analyzing law as well as coverage. Modules for litigation management, subrogation and loss recovery as well as document management included. Merge feature makes for easy letter or email creation. For management, the robust report screen allows multi-conditional querying of claims by exposure type, state of loss, date ranges and policy issuance periods. Vendor isolation feature allows external service providers to access and populate fields in the system as needed to expedite reporting and collaborative analysis. See our website at www.directclaimsolution.com

About

Built with insurance claims and risk management in mind, our software features live dashboards, detailed reporting functionality, business intelligence tools, and the latest security technology. FileHandler Enterprise™ has become the benchmark for claims administration and risk management information systems (RMIS) in the industry. Our intuitive claims management software is great for third party administrators (TPA's), insurance carriers, risk pools, risk management companies, and a variety of other business professionals looking to make better and faster claims management decisions. No matter your size, our software is scalable from one employee to thousands. FileHandler Enterprise™ software will help you manage and close claims quickly, process payments to parties or vendors, and provide advanced reporting necessary to manage your business.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Risk Managers, Captive Managers, Third Party Administrators, Defense Attorneys, Risk Pools

Audience

Supports carriers, public entities, third-party administrators, and self-insured organizations in administering claims for all lines of business, including auto, liability, property, and workers compensation.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Software functionality, ease of use, customer service.

Cons

  • N/A.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Innovative Computer Systems
Founded: 2001
United States
directclaimsolution.com

Company Information

JW Software
Founded: 1989
United States
www.jwsoftware.com

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Guidewire ClaimCenter

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APP Tech
Claims Manager

Claims Manager

JDi Data
A1 Tracker

A1 Tracker

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Guidewire ClaimCenter

Guidewire ClaimCenter

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Categories

Categories

Insurance Claims Management Features

Claims tracking Supported
CRM Not Supported
Customer portal Supported
Document management Supported
EDI data exchange integrations Supported
Electronic claims Not Supported
Fraud management Not Supported
Reporting Supported

Risk Management Features

Alerts/Notifications Not Supported
Auditing Not Supported
Business Process Control Not Supported
Compliance Management Supported
Corrective Actions (CAPA) Not Supported
Dashboard Not Supported
Exceptions Management Not Supported
Internal Controls Management Not Supported
IT Risk Management Not Supported
Legal Risk Management Not Supported
Mobile Access Not Supported
Operational Risk Management Not Supported
Predictive Analytics Not Supported
Reputation Risk Management Not Supported
Response Management Supported
Risk Assessment Not Supported

Financial Risk Management Features

Compliance Management Not Supported
Credit Risk Management Not Supported
For Hedge Funds Not Supported
Liquidity Analysis Not Supported
Loan Portfolio Management Not Supported
Market Risk Management Not Supported
Operational Risk Management Supported
Portfolio Management Not Supported
Portfolio Modeling Not Supported
Risk Analytics Benchmarks Supported
Stress Tests Not Supported
Value At Risk Calculation Not Supported

Integrated Risk Management Features

Audit Management Not Supported
Compliance Management Not Supported
Dashboard Not Supported
Disaster Recovery Not Supported
Incident Management Supported
IT Risk Management Not Supported
Operational Risk Management Supported
Risk Assessment Not Supported
Safety Management Not Supported
Vendor Management Supported

P&C Insurance Features

Billing & Invoicing Not Supported
Broker / Agent Portal Not Supported
Claims Management Supported
Commission Management Not Supported
Customer Portal Supported
Document Management Supported
Insurance Rating Not Supported
Marketing Automation Not Supported
Policy Management Supported
Quote Management Not Supported
Reinsurance Administration Supported
Underwriting Management Not Supported

Warranty Management Features

Contract Management Supported
Eligibility Verification Not Supported
For Field Service Not Supported
For General Contractors Not Supported
For Manufacturers Not Supported
Parts Management Not Supported
Policy Management Supported
Product Registration Not Supported
Repair Management Not Supported
Returns Management Not Supported
Service Management Supported
Warranty Tracking Supported

Insurance Claims Management Features

Claims tracking Supported
CRM Not Supported
Customer portal Supported
Document management Supported
EDI data exchange integrations Supported
Electronic claims Supported
Fraud management Not Supported
Reporting Supported

Risk Management Features

Alerts/Notifications Not Supported
Auditing Not Supported
Business Process Control Supported
Compliance Management Supported
Corrective Actions (CAPA) Not Supported
Dashboard Supported
Exceptions Management Not Supported
Internal Controls Management Not Supported
IT Risk Management Not Supported
Legal Risk Management Not Supported
Mobile Access Not Supported
Operational Risk Management Not Supported
Predictive Analytics Not Supported
Reputation Risk Management Not Supported
Response Management Not Supported
Risk Assessment Not Supported

Claims Processing Features

Adjustor Management Supported
Case Management Supported
Claim Resolution Tracking Supported
Co-Pay & Deductible Tracking Supported
Compliance Management Not Supported
Customer Management Supported
Electronic Claims Supported
Forms Management Supported
Paper-Based Claims Not Supported
Payor Management Supported
Policy Administration Supported

Integrations

User.com Supported

Integrations

User.com Not Supported
Claim Direct Claim Solution and update features and information
Claim Direct Claim Solution and update features and information
Claim FileHandler Enterprise and update features and information
Claim FileHandler Enterprise and update features and information