Direct Claim Solution

Direct Claim Solution

Innovative Computer Systems
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About

Claims and Litigation management software for Captive or Risk Retention Group property and casualty claims. Direct Claim Solution is a complete system with claims, policy and vendor management for Self-Insured, Captive or Risk Pool programs. Offers industry specific tools for investigating and analyzing law as well as coverage. Modules for litigation management, subrogation and loss recovery as well as document management included. Merge feature makes for easy letter or email creation. For management, the robust report screen allows multi-conditional querying of claims by exposure type, state of loss, date ranges and policy issuance periods. Vendor isolation feature allows external service providers to access and populate fields in the system as needed to expedite reporting and collaborative analysis. See our website at www.directclaimsolution.com

About

Encircle makes field documentation fast and easy for restoration contractors and property insurance claims professionals. Every claim is subject to interpretation and debate, which is frustrating for all parties involved. Encircle is the solution. Total transparency about a loss of property can only be achieved by capturing the facts at the source - the loss itself. Our mobile app is designed to be used at the source of a property loss - under any conditions - with minimal clicks and easy navigation. Capture photos, videos, notes, floor plans, moisture readings, drying logs, contents inventories, e-signatures and so much more - and package it all into a stellar report in just a few minutes.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Risk Managers, Captive Managers, Third Party Administrators, Defense Attorneys, Risk Pools

Audience

Companies of all sizes searching for a property restoration software

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$250/month, unlimited users
Starting at $250 per month
Unlimited users, free onboarding, full access to entire suite of Encircle field documentation tools.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Software functionality, ease of use, customer service.

Cons

  • N/A.

Pros & Cons from Real Users

Pros

  • Well this app makes me look a lot smarter than i really am lol. Everything is so well integrated. You literally can't mess up and the customer service is amazing.
  • Quick and easy for floor plans. Very easy access to previously prepped reports. Nice to work with for contents photo.
  • I love that we are able to basically do a full inspection at the touch of a screen. Doing sketches have never been easier.
  • There are so many things to like about using the Encircle program. It is detailed, provides the best detailed report to submit to the insurance company and provides excellent photo documentation. There are so many features to complete all the necessary information required to satisfy our customers.
  • Everything is great would be nice if your Encircle report would automatically populate our job number so it saves to the correct CT file

Cons

  • I wish it would sync better. Sometimes i have a panic attack because my staff wont see their pictures from the day before at times.
  • No familiar enough to fully take advantage of all the features.
  • Every now and then my pics or videos might get stuck and won't update for hours or days.
  • The only con is if we could complete our own equipment tracking reports.
  • Would love to see a 360 degree view of the my jobs

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Innovative Computer Systems
Founded: 2001
United States
directclaimsolution.com

Company Information

Encircle
Founded: 2012
Canada
www.getencircle.com

Alternatives

A1 Tracker

A1 Tracker

A1 Enterprise

Alternatives

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PHOTO iD by U Scope

U Scope Technologies
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Cloud Claims

APP Tech
Xactimate

Xactimate

Xactware
Guidewire ClaimCenter

Guidewire ClaimCenter

Guidewire Software
Assured JobCheck

Assured JobCheck

Assured Software

Categories

Categories

Financial Risk Management Features

Compliance Management Not Supported
Credit Risk Management Not Supported
For Hedge Funds Not Supported
Liquidity Analysis Not Supported
Loan Portfolio Management Not Supported
Market Risk Management Not Supported
Operational Risk Management Supported
Portfolio Management Not Supported
Portfolio Modeling Not Supported
Risk Analytics Benchmarks Supported
Stress Tests Not Supported
Value At Risk Calculation Not Supported

Insurance Claims Management Features

Claims tracking Supported
CRM Not Supported
Customer portal Supported
Document management Supported
EDI data exchange integrations Supported
Electronic claims Not Supported
Fraud management Not Supported
Reporting Supported

Integrated Risk Management Features

Audit Management Not Supported
Compliance Management Not Supported
Dashboard Not Supported
Disaster Recovery Not Supported
Incident Management Supported
IT Risk Management Not Supported
Operational Risk Management Supported
Risk Assessment Not Supported
Safety Management Not Supported
Vendor Management Supported

P&C Insurance Features

Billing & Invoicing Not Supported
Broker / Agent Portal Not Supported
Claims Management Supported
Commission Management Not Supported
Customer Portal Supported
Document Management Supported
Insurance Rating Not Supported
Marketing Automation Not Supported
Policy Management Supported
Quote Management Not Supported
Reinsurance Administration Supported
Underwriting Management Not Supported

Risk Management Features

Alerts/Notifications Not Supported
Auditing Not Supported
Business Process Control Not Supported
Compliance Management Supported
Corrective Actions (CAPA) Not Supported
Dashboard Not Supported
Exceptions Management Not Supported
Internal Controls Management Not Supported
IT Risk Management Not Supported
Legal Risk Management Not Supported
Mobile Access Not Supported
Operational Risk Management Not Supported
Predictive Analytics Not Supported
Reputation Risk Management Not Supported
Response Management Supported
Risk Assessment Not Supported

Warranty Management Features

Contract Management Supported
Eligibility Verification Not Supported
For Field Service Not Supported
For General Contractors Not Supported
For Manufacturers Not Supported
Parts Management Not Supported
Policy Management Supported
Product Registration Not Supported
Repair Management Not Supported
Returns Management Not Supported
Service Management Supported
Warranty Tracking Supported

Business Process Management Features

Access Controls / Permissions Not Supported
Alerts / Notifications Supported
Business Process Automation Not Supported
Business Rules Management Not Supported
Collaboration Supported
Process Change Tracking Not Supported
Process Mapping Not Supported
Process Modeling & Design Not Supported
Visual Workflow Management Not Supported

Floor Plan Features

2D Floor Plans Supported
3D Floor Plans Not Supported
Annotation Supported
Diagram Templates Not Supported
Document Management Not Supported
Drafting Not Supported
Drag & Drop Not Supported
Lighting Control Not Supported
Object Library Supported
Rendering Not Supported

Restoration Management Features

Bid Management Not Supported
CRM Not Supported
Document Management Supported
Fire Restoration Supported
Job Tracking Supported
Mold Remediation Supported
Project Management Supported
Scheduling Not Supported
Task Management Supported
Water Restoration Supported

Integrations

Albi Not Supported
AnswerForce Not Supported
Job Dox Not Supported
Matterport Not Supported
PSA Not Supported
RealWork Not Supported
User.com Supported
VCA Software Not Supported
Xactimate Not Supported
Xcelerate Not Supported
Zapier Not Supported
iRestore Not Supported

Integrations

Albi Supported
AnswerForce Supported
Job Dox Supported
Matterport Supported
PSA Supported
RealWork Supported
User.com Not Supported
VCA Software Supported
Xactimate Supported
Xcelerate Supported
Zapier Supported
iRestore Supported
Claim Direct Claim Solution and update features and information
Claim Direct Claim Solution and update features and information
Claim Encircle and update features and information
Claim Encircle and update features and information