VociMedallia
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Related Products
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About
Diktamen is a cloud-based digital dictation and transcription platform designed to streamline voice capture, task management, and workflow automation across professional sectors. The solution enables users to dictate audio from any location, via mobile, desktop, or dedicated devices, and securely transmit that audio for transcription, speech recognition, and task assignment. It supports industry-specific workflows (notably in legal and healthcare), allows integration with existing systems, and features centralized management for submissions, status tracking, and BI reporting with AI-driven forecasting. Clients benefit from cost reduction in dictation infrastructure, efficient transcription turnaround through outsourced partner networks, real-time task routing, and a flexible SaaS deployment model with minimal local installation or maintenance. Diktamen holds ISO 27001 certification and adheres to GDPR for data security and compliance.
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About
Companies engage with customers by phone more than any other channel, and these interactions represent a gold mine of untapped information. Listening to every customer call is costly and time-consuming and not physically practical. As a result, only a fraction of randomly selected calls is typically reviewed. These voice interactions reveal the true voice of your customers and enable you to get to the heart of their concerns.
With our highly accurate, automated speech-to-text transcription, you can transform your unstructured voice data into transcripts that can be integrated into your analytics platforms. Voci enables you to improve agent quality
monitoring, enhance the customer experience, extract competitive intelligence and ensure compliance.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Legal and healthcare professionals searching for a dictation workflow solution that integrates with existing systems and supports remote or mobile working
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Audience
Companies that have speech recognition platforms
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDiktamen
Founded: 2007
Finland
info.diktamen.com/uk/
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Company InformationMedallia
Founded: 2001
United States
vocitec.com
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Categories |
Categories |
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Speech Recognition Features
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
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Integrations
QEval
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