Voci

Voci

Medallia
+
+

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About

Diktamen is a cloud-based digital dictation and transcription platform designed to streamline voice capture, task management, and workflow automation across professional sectors. The solution enables users to dictate audio from any location, via mobile, desktop, or dedicated devices, and securely transmit that audio for transcription, speech recognition, and task assignment. It supports industry-specific workflows (notably in legal and healthcare), allows integration with existing systems, and features centralized management for submissions, status tracking, and BI reporting with AI-driven forecasting. Clients benefit from cost reduction in dictation infrastructure, efficient transcription turnaround through outsourced partner networks, real-time task routing, and a flexible SaaS deployment model with minimal local installation or maintenance. Diktamen holds ISO 27001 certification and adheres to GDPR for data security and compliance.

About

Companies engage with customers by phone more than any other channel, and these interactions represent a gold mine of untapped information. Listening to every customer call is costly and time-consuming and not physically practical. As a result, only a fraction of randomly selected calls is typically reviewed. These voice interactions reveal the true voice of your customers and enable you to get to the heart of their concerns. With our highly accurate, automated speech-to-text transcription, you can transform your unstructured voice data into transcripts that can be integrated into your analytics platforms. Voci enables you to improve agent quality monitoring, enhance the customer experience, extract competitive intelligence and ensure compliance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Legal and healthcare professionals searching for a dictation workflow solution that integrates with existing systems and supports remote or mobile working

Audience

Companies that have speech recognition platforms

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Diktamen
Founded: 2007
Finland
info.diktamen.com/uk/

Company Information

Medallia
Founded: 2001
United States
vocitec.com

Alternatives

Dragon Legal

Dragon Legal

Nuance Communications

Alternatives

Dragon Professional

Dragon Professional

Nuance Communications
Transcribe

Transcribe

Wreally
NeoSound

NeoSound

NeoSound Intelligence

Categories

Categories

Speech Recognition Features

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Integrations

QEval

Integrations

QEval
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