adenin Digital Assistant

adenin Digital Assistant

adenin TECHNOLOGIES
+
+

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About

Digital Assistant is the new way to work. Your personal digital assistant for the workplace, Digital Assistant keeps you up to date throughout your day with actionable Cards directly from all of your connected applications. Type a query or ask Digital Assistant a question with your voice, and search across your entire enterprise – for files, information and services. Connect Digital Assistant with all of your favourite business software, databases and APIs from the cloud and on-premise to create a central productivity hub for the digital worker. Digital Assistant supports over 50 enterprise data source connectors out of the box, including Office 365, SharePoint, Salesforce CRM, Slack and more. Digital Assistant can also be embedded into your existing Intranet, used as a Chrome browser extension or as a responsive design web app - and of course, as a mobile assistant on your phone. Work has never been easier.

About

Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Digital Workplace or Intranet Managers and Consultants, Internal Communications, Digital Transformation and IT Management

Audience

Companies and websites searching for a conversational AI solution for customer experience that can provide answers across all customer experience touchpoints

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4.00/month/user
Small, Medium and Large Team plans are available, as is an Enterprise plan.

The Small Team plan is free, forever, with paid versions starting from the Medium Team plan upwards.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Thought of mostly everything, comprehensive API debugging and docs, good docs on how to use their card designer which is super handy in HTML and Liquid for data binding. Really nice and flexible once you get your head around it. Interesting AI for their natural language processing, probably the easiest i've seen.

Cons

  • Has almost more than we thought was necessary, so much in the backend devoted to single sign on, audience management. The editor has proven buggy; when the web socket has detected a new version then the first line was just covered in a yellow bar that needed clicking first so the page would reload. little things

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

adenin TECHNOLOGIES
Founded: 1999
United States
www.adenin.com/digital-assistant/

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/chatbots/digital-assistant-for-cx/

Alternatives

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Igloo

Igloo

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Categories

Mobility Supported
Portal Supported

Categories

AI Receptionists Supported
AI Voice Agents Supported
Chatbot Supported
Conversational AI Supported

Mobility Features

App Management Supported
Barcode Scanning Not Supported
Compliance Management Not Supported
Content Management Supported
Data Collection Supported
Data Management Supported
File Management Supported
Forms Automation Not Supported
Mobile Messaging Not Supported
Remote Access Supported
Remote Systems Monitoring Supported

Portal Features

Chat Not Supported
Collaboration Not Supported
Content Management Supported
Document Management Supported
File Sharing Supported
Search Supported

Integrations

Argent Not Supported
Box Supported
Cognizant Not Supported
CrowdTwist Not Supported
Decimal Not Supported
Deloitte Compliance Suite Not Supported
Dimension Labs Not Supported
EVOSYS TELEMATICS Not Supported
Freshdesk Supported
Gmail Supported
Google Chrome Supported
Microsoft 365 Supported
Oracle BlueKai Not Supported
Oracle Cloud CX Not Supported
Oracle Cloud Infrastructure Not Supported
Oracle Fusion Cloud EPM Not Supported
Salesforce Supported
Salesforce Agentforce Marketing Supported

Integrations

Argent Supported
Box Not Supported
Cognizant Supported
CrowdTwist Supported
Decimal Supported
Deloitte Compliance Suite Supported
Dimension Labs Supported
EVOSYS TELEMATICS Supported
Freshdesk Not Supported
Gmail Not Supported
Google Chrome Not Supported
Microsoft 365 Not Supported
Oracle BlueKai Supported
Oracle Cloud CX Supported
Oracle Cloud Infrastructure Supported
Oracle Fusion Cloud EPM Supported
Salesforce Not Supported
Salesforce Agentforce Marketing Not Supported
Claim adenin Digital Assistant and update features and information
Claim adenin Digital Assistant and update features and information
Claim Oracle Digital Assistant and update features and information
Claim Oracle Digital Assistant and update features and information