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About
Quantify and improve your patient experience with metrics that target loyalty and trust for improved oral health outcomes for patients and improved business outcomes for dental professionals. A single-star rating or NPS number doesn't tell the whole story. Especially when the stakes are high. We're redefining measurement in dental care to ensure you know exactly what your patients want. We then help you develop the evidence-based skills to build trust and develop loyalty. Patients receive practice-branded communication in their preferred format (SMS, email) the day after their appointment requesting feedback about their experience and outcomes. Patient feedback is aggregated and displayed in a custom dashboard for providers, staff, regional managers, etc to highlight successes and target areas for improvement. Our machine learning-ready data produces actionable, targeted insights to help dental teams improve across 14 experience metrics and 4 outcomes metrics.
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About
PatientXpress is a cloud-based AI dental engagement and analytics platform that integrates with any existing dental practice management software. It unifies patient communication, insurance verification, digital patient intake, e-prescriptions, billing, and real-time practice analytics into one platform. Trusted by over 1,500 dental practices globally, PatientXpress automates scheduling reminders, recall campaigns, two-way texting, Voice AI call handling, and post-visit review collection. It integrates with OpenDental, Dentrix, Eaglesoft, Practice-Web, EZ2000, HubSpot, RingCentral, WhatsApp, and 30 plus other tools. Most practices go live within one business day. HIPAA-compliant and fully cloud-based.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Dental professionals in search of a solution to measure and optimize patient experiences and outcomes
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Audience
Dental practices, solo dentists, front desk staff, office managers, clinical teams, and Dental Service Organizations managing single or multiple locations.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDifferentKind
United States
www.differentkind.com
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Company InformationPatientXpress
Founded: 2016
United States
www.patientxpress.us
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Integrations
No info available.
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Integrations
No info available.
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