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About
Quantify and improve your patient experience with metrics that target loyalty and trust for improved oral health outcomes for patients and improved business outcomes for dental professionals. A single-star rating or NPS number doesn't tell the whole story. Especially when the stakes are high. We're redefining measurement in dental care to ensure you know exactly what your patients want. We then help you develop the evidence-based skills to build trust and develop loyalty. Patients receive practice-branded communication in their preferred format (SMS, email) the day after their appointment requesting feedback about their experience and outcomes. Patient feedback is aggregated and displayed in a custom dashboard for providers, staff, regional managers, etc to highlight successes and target areas for improvement. Our machine learning-ready data produces actionable, targeted insights to help dental teams improve across 14 experience metrics and 4 outcomes metrics.
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About
Patient Prism holds five utility patents issued by the USPTO and is the only call tracking company that leverages artificial intelligence and human call coaching validation to deliver patients directly to your dental practice. Successful dental groups use Patient Prism’s award-winning platform to track and analyze new patient calls, identify and schedule high-value patients, receive alerts and expert call coaching to win back missed new patient opportunities, train team members, and receive real-time intelligence to improve their staffing, patient experience, and practice marketing. Each new patient call’s financial value is identified in real-time, then displayed on a dashboard your front desk monitors. This makes it easier for you and your team to focus on the callers that generate the highest revenue and have insights to predictable income. Patient Prism sends alerts within 20 minutes with actionable feedback that gets patients scheduled.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Dental professionals in search of a solution to measure and optimize patient experiences and outcomes
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Audience
Dentists and healthcare professionals looking for an AI-enhanced sales machine solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$99/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDifferentKind
United States
www.differentkind.com
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Company InformationPatient Prism
Founded: 2015
United States
www.patientprism.com
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Integrations
No info available.
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Integrations
No info available.
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