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About

Dial is a communication stack for AI agents that gives software its own real phone identity: a number it controls to place and receive voice calls, send and receive SMS, and message over WhatsApp through one REST API, MCP server, CLI, or SDK. It rebuilds a telephone stack originally designed around humans, SIM cards, carrier contracts, handsets, and verification flows so autonomous agents can communicate without dedicated hardware or manual carrier setup. Agents can provision a real phone number, make AI voice calls that follow instructions such as booking, confirming, or following up, and use live transcription with optional transfer to a human. Dial also supports two-way SMS and WhatsApp messaging, inbound calls and texts, AI receptionist behavior, and streamed inbound events. Agents can receive SMS verification codes for phone-gated workflows and react to communication events programmatically.

About

Voice AI for any application. Vapi lets developers build, test and deploy voicebots in minutes rather than months. Solutions for everything. Customer support, front desk, outbound sales, lead generation, telehealth, food ordering, transportation logistics, employee training, roleplay, or whatever else you want to build. We’re making voice AI’s as simple, reliable, and accessible as any other API in your stack. All the power with all the customizability. Plug in any model or voice, and talk to it everywhere.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

AI developers and agent builders seeking to give autonomous software its own phone number for voice calls, messaging, inbound communication, and phone-based workflows

Audience

Call centers, sales, inbound calls, outbound calls, voice products, voice IT

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.05 per minute
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.5 / 5
design 2.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • They have some nice integration with 11 labs which makes their service very promising, but it takes time to set it up.
  • I thought this was going to be a great platform to develop my voice assistants but was sorely disappointed.

Cons

  • Awful support! I'm trying to close my account for two days. Why not add a simple cancel plan link or delete or unsubscribe?
  • Support is non-existent and documentation is extremely poor. I spent a lot of time setting up an assistant which was working ok. Then they had a developer conference and rolled out a lot of new features and EVERYTHING broke. I spent hours and hours trying to get it working again to no avail. Emailed them and was told the "bugs" would be fixed tomorrow... then tomorrow.. then tomorrow. REALLY FRUSTRATING.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Dial
Founded: 2026
United States
getdial.ai/

Company Information

Vapi AI
Founded: 2023
United States
vapi.ai

Alternatives

Alternatives

Categories

Agentic AI Supported
SMS API Supported

Categories

AI Voice Agents Supported
Voice Bot Supported

Integrations

AI Agents Directory Not Supported
ChatGPT Supported
Chert Not Supported
Claude Supported
Cloudonix Not Supported
Gladia Not Supported
Grok Supported
Hamming Not Supported
Hindsight Not Supported
Inworld TTS Not Supported
LangChain Supported
Mercury 2 Not Supported
Model Context Protocol (MCP) Supported
Operata Not Supported
Paygent Not Supported
Python Supported
Speechmatics Not Supported
VerbaFlo Not Supported
Windsurf Browser Supported
Workers by Delos Not Supported

Integrations

AI Agents Directory Supported
ChatGPT Not Supported
Chert Supported
Claude Not Supported
Cloudonix Supported
Gladia Supported
Grok Not Supported
Hamming Supported
Hindsight Supported
Inworld TTS Supported
LangChain Not Supported
Mercury 2 Supported
Model Context Protocol (MCP) Not Supported
Operata Supported
Paygent Supported
Python Not Supported
Speechmatics Supported
VerbaFlo Supported
Windsurf Browser Not Supported
Workers by Delos Supported
Claim Dial and update features and information
Claim Dial and update features and information
Claim Vapi AI and update features and information
Claim Vapi AI and update features and information