Related Products
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About
Diaform is an AI interviewer for deeper product feedback, built to deliver the depth of a Zoom call at the scale of a survey. Instead of sending every respondent through the same static form, Diaform runs AI-led conversations that ask follow-ups, dig into the why, and turn surface-level feedback into real insights. You define the base questions, choose how deeply the AI should probe, and share one link; every respondent gets a different path based on what they answer. The AI decides when an answer deserves more attention and when to move on, so “fine” and “ok” do not kill the open-text column. Respondents can answer by voice or text, making responses longer, natural, and candid. Each conversation returns a summary, sentiment, confidence, keywords, notable quotes, and themes, so teams can act the same day instead of coding responses by hand. Diaform is built for customer-facing research where depth matters; churn, onboarding, post-purchase feedback, concept testing, interviews, etc.
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About
Nava Insights is the only self-serve platform built around real-time customer voice conversation. Sign up, set up a study, and our AI moderator interviews hundreds of people at once in 20+ languages. It listens, responds in the flow of dialogue, and probes in the moment on what each person actually says, the way a human moderator would. That reaches a depth surveys, text, and one-way recordings can't.
Most AI-powered customer interview tools hide behind a demo wall and enterprise contracts. Nava doesn't. Start free, pay a transparent $35 per quality-passed interview, no sales call, no per-seat fees. And a 300M+ panel across 150+ countries is one click away, so you never have to find your own participants.
Design, recruit, interview, and analyze in one workflow. Every insight is traceable back to the exact quote and audio, and NavaGPT lets you keep exploring the data after the interviews end. Used for market research, UX, concept testing, brand, and employee insights.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
SaaS product and customer success teams that need AI-led interviews to uncover deeper customer feedback, churn signals, testimonials, and research insights
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Audience
Product, research, insights, brand, and HR teams at consumer brands, retailers, and enterprises. Built for anyone who wants real spoken customer conversations at scale, not just survey scores. A strong fit for market researchers, UX teams, product managers, and CMOs, and especially for retail and e-commerce. Because it's self-serve with no demo wall, it works just as well for solo researchers and small teams as for large insights functions.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49 per month
Free Version
Free Trial
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Pricing
$35 per Interview
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDiaform
Founded: 2021
Sweden
diaform.io
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Company InformationNava Insights
Founded: 2025
Sweden
navainsights.io
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