Device42

Device42

Device42, A Freshworks Company
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About

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

About

PathSolutions TotalView network monitoring and troubleshooting software bridges the gap between NETWORK MONITORING and TROUBLESHOOTING RESOLUTION telling you WHEN, WHERE and WHY network errors occur. PathSolutions TotalView continuously monitors and tracks the performance of every device and every link in your entire network, going deeper than other solutions by collecting error counters, performance data, configuration information and connectedness. A built-in heuristics engine analyzes all of this information to produce plain-English answers to problems. This means that complex problems can be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Device42 serves the information technology industry. Data centers with more than 100 devices are entry-level candidates for Device42.

Audience

Medium sized companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1499.00/year
Pricing is based on the number of devices and IP addresses.
Free Version
Free Trial

Pricing

$5,747 perpetual
Pricing is based on the size of the network and is priced based on the number of network interfaces in the environment. This would include all physical interfaces on network infrastructure devices: switches, routers, gateways, and firewalls. This count is put into discount buckets so the price is approachable by small, medium, and large enterprises.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.4 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.6 / 5
design 4.6 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • It is easy to install and configure. The reports are completely customizable. Seamless integration with third party applications. It allows us to discover networks, physical and virtual servers easily and import data. It allows visualizing of application dependency mapping.
  • The best feature of Device 42 is that it is highly customizable and flexible in terms of integration with other software programs. The user interface of the software is designed in such a way that it displays all the necessary data in an organized manner. It offers various pre-defined reports and built-in dependency mapping topologies that cut down the input time and increases the overall productivity.
  • Device42 is a great software product that our business team really requires to work on a day to day basis. It is very helpful and really increases productivity.
  • The Room, Rack, and Device model layouts are some of the best features in Device 42. Very much a lightweight Visio for building server rooms, cable diagrams, and rack elevation diagrams for ones IT companies.
  • I like how customizable and versatile of an infrastructure platform Device42 is. The support is better than its peers.

Cons

  • Occasionally the system may be slow which can cause decrease in speed of completing tasks.
  • The user interface and the graphics used in the software feels a bit outdated in use.
  • Not many issues specifically with the product or software. There could be some more functionality built into the product.
  • The UI is a bit dated, lacks modern graphic elements like one we need for a pure data center operations.
  • It can feel slow at times/somewhat laggy, due to how central it is.

Pros from Real Users

Pros

  • Love the simplicity and customization of the product, its very easy to get devices monitored and to modify nearly anything. Being able to mass modify interfaces really saves time and the notifications are now business critical at my facility. The support is second to none if you run into issues, the BGP monitoring and integrated IPAM/Syslog really set TotalView a cut above their competitors.
  • Installation is quick and easy. Configuration is very straight forward and easy. Gives you a "TotalView" of your network and equipment. Can be up and running in a matter of minutes.
  • PathSolutions has been a wonderful product for us and the support is great. It's very easy to get in contact with someone at path solutions when you require assistance.
  • Right off the top, the ease of configuration and understanding the information available was the most import aspect for me with TotalView. The software aggregates information on multiple devices in a way that makes narrowing down a network issue much more effective. In addition, syslog and Netflow views are available right from the device pages speeding up information that is critical to a strong network foundation.
  • Quick and good information. Works well when you need to get some good information on devices. Decent product.
  • This is one of the easiest-to-install network monitoring and management systems ever. Anyone can get this up and running in under 15 minutes and, depending on your network, can be fully productive in under a day. We currently have 5 techs monitoring and managing 160 network switches in 50 buildings across 2 campuses and this is their #1 tool for monitoring, troubleshooting, and fixing issues. The user interface is clean, simple and fast which makes it extremely easy to find and resolve issues. One of the best features is the network prescription that will not only identify issues but provide you with an easy-to-understand explanation of the issue and how to resolve it.
  • I have been using PathSolutions for 15+ years. It has been a great product. I would recommend it to any IT Admin.
  • Price...Installation, initial configuration and training with Cris and Amy lasted until all my questions were answered. We run a call center with 80% remote users. Troubleshooting VOIP with WireShark or SNGREP is cool and all, but tech has other issues to solve. TotalView is running on my monitor, alerts are configured and I get better sleep.
  • Ease of use, completeness of features, ability to determine issues quickly, monitoring interfaces and links, MOS Tools, Interface histories, IP management, GREMLIN history!!!
  • Feature rich. Great support. Great documentation. Simple implementation. Extremely customizable network monitoring.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Device42, A Freshworks Company
Founded: 2011
United States
www.device42.com

Company Information

PathSolutions
Founded: 2007
United States
www.pathsolutions.com

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Categories

Categories

Network Mapping Features

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Asset Tracking Features

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

Barcoding Features

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
Receiving Labels
RFID
Serial Number Tracking
Shipping Labels

CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
Impact Management
IT Asset Management
License Management
Performance Management
Relationship Mapping

Continuous Integration Features

Build Log
Change Management
Configuration Management
Continuous Delivery
Continuous Deployment
Debugging
Permission Management
Quality Assurance Management
Testing Management

Data Center Management Features

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

DevOps Features

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Network Access Control (NAC) Features

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Posture Assessment
Quarantine / Remediation
Secure Guest Access

Network Mapping Features

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Automation Features

Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments

Network Monitoring Features

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Internet Usage Monitoring
IP Address Monitoring
Real Time Analytics
Resource Management
Server Monitoring
SLA Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Security Features

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Network Traffic Analysis (NTA) Features

Anomalous Behavior Detection
High Bandwidth Usage Monitoring
Historical Behavior Data
Identify High Network Traffic Sources
Network Transaction Visibility
Stream Data to IDR or Data Lake
Traffic Decryption

Network Troubleshooting Features

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Server Management Features

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

VoIP Monitoring Features

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Integrations

Axonius
Cherwell Software
Confluence
HaloCRM
Infoblox IPAM
Jenkins
Jira
Jira Service Management
Jira Work Management
Link-Live
Palo Alto Networks Next-Generation Firewalls
Puppet Enterprise
SQL Server
SaltStack
Splunk Cloud Platform
Splunk Enterprise
StackStorm
ThreatAware
Vivantio

Integrations

Axonius
Cherwell Software
Confluence
HaloCRM
Infoblox IPAM
Jenkins
Jira
Jira Service Management
Jira Work Management
Link-Live
Palo Alto Networks Next-Generation Firewalls
Puppet Enterprise
SQL Server
SaltStack
Splunk Cloud Platform
Splunk Enterprise
StackStorm
ThreatAware
Vivantio
Claim Device42 and update features and information
Claim Device42 and update features and information