Device42

Device42

Device42, A Freshworks Company
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About

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

About

PathSolutions TotalView network monitoring and troubleshooting software bridges the gap between NETWORK MONITORING and TROUBLESHOOTING RESOLUTION telling you WHEN, WHERE and WHY network errors occur. PathSolutions TotalView continuously monitors and tracks the performance of every device and every link in your entire network, going deeper than other solutions by collecting error counters, performance data, configuration information and connectedness. A built-in heuristics engine analyzes all of this information to produce plain-English answers to problems. This means that complex problems can be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Device42 serves the information technology industry. Data centers with more than 100 devices are entry-level candidates for Device42.

Audience

Medium sized companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1499.00/year
Pricing is based on the number of devices and IP addresses.
Free Version Not Supported
Free Trial Supported

Pricing

$5,747 perpetual
Pricing is based on the size of the network and is priced based on the number of network interfaces in the environment. This would include all physical interfaces on network infrastructure devices: switches, routers, gateways, and firewalls. This count is put into discount buckets so the price is approachable by small, medium, and large enterprises.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.4 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.6 / 5
design 4.6 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • It is easy to install and configure. The reports are completely customizable. Seamless integration with third party applications. It allows us to discover networks, physical and virtual servers easily and import data. It allows visualizing of application dependency mapping.
  • The best feature of Device 42 is that it is highly customizable and flexible in terms of integration with other software programs. The user interface of the software is designed in such a way that it displays all the necessary data in an organized manner. It offers various pre-defined reports and built-in dependency mapping topologies that cut down the input time and increases the overall productivity.
  • Device42 is a great software product that our business team really requires to work on a day to day basis. It is very helpful and really increases productivity.
  • The Room, Rack, and Device model layouts are some of the best features in Device 42. Very much a lightweight Visio for building server rooms, cable diagrams, and rack elevation diagrams for ones IT companies.
  • I like how customizable and versatile of an infrastructure platform Device42 is. The support is better than its peers.

Cons

  • Occasionally the system may be slow which can cause decrease in speed of completing tasks.
  • The user interface and the graphics used in the software feels a bit outdated in use.
  • Not many issues specifically with the product or software. There could be some more functionality built into the product.
  • The UI is a bit dated, lacks modern graphic elements like one we need for a pure data center operations.
  • It can feel slow at times/somewhat laggy, due to how central it is.

Pros from Real Users

Pros

  • Love the simplicity and customization of the product, its very easy to get devices monitored and to modify nearly anything. Being able to mass modify interfaces really saves time and the notifications are now business critical at my facility. The support is second to none if you run into issues, the BGP monitoring and integrated IPAM/Syslog really set TotalView a cut above their competitors.
  • Installation is quick and easy. Configuration is very straight forward and easy. Gives you a "TotalView" of your network and equipment. Can be up and running in a matter of minutes.
  • PathSolutions has been a wonderful product for us and the support is great. It's very easy to get in contact with someone at path solutions when you require assistance.
  • Right off the top, the ease of configuration and understanding the information available was the most import aspect for me with TotalView. The software aggregates information on multiple devices in a way that makes narrowing down a network issue much more effective. In addition, syslog and Netflow views are available right from the device pages speeding up information that is critical to a strong network foundation.
  • Quick and good information. Works well when you need to get some good information on devices. Decent product.
  • This is one of the easiest-to-install network monitoring and management systems ever. Anyone can get this up and running in under 15 minutes and, depending on your network, can be fully productive in under a day. We currently have 5 techs monitoring and managing 160 network switches in 50 buildings across 2 campuses and this is their #1 tool for monitoring, troubleshooting, and fixing issues. The user interface is clean, simple and fast which makes it extremely easy to find and resolve issues. One of the best features is the network prescription that will not only identify issues but provide you with an easy-to-understand explanation of the issue and how to resolve it.
  • I have been using PathSolutions for 15+ years. It has been a great product. I would recommend it to any IT Admin.
  • Price...Installation, initial configuration and training with Cris and Amy lasted until all my questions were answered. We run a call center with 80% remote users. Troubleshooting VOIP with WireShark or SNGREP is cool and all, but tech has other issues to solve. TotalView is running on my monitor, alerts are configured and I get better sleep.
  • Ease of use, completeness of features, ability to determine issues quickly, monitoring interfaces and links, MOS Tools, Interface histories, IP management, GREMLIN history!!!
  • Feature rich. Great support. Great documentation. Simple implementation. Extremely customizable network monitoring.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Device42, A Freshworks Company
Founded: 2011
United States
www.device42.com

Company Information

PathSolutions
Founded: 2007
United States
www.pathsolutions.com

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Categories

Categories

Network Mapping Features

Color Codes / Icons Not Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Asset Tracking Features

Activity Tracking Not Supported
Audit Trails Not Supported
Barcoding / RFID Supported
Checkout / Check-In Not Supported
Depreciation Tracking Supported
Disposal Tracking Supported
Inventory Management Supported
Location Tracking Supported
QR Codes Supported
Reservations Not Supported
Service History Not Supported

Barcoding Features

Barcode Generation Supported
Barcode Scanning Supported
Custom Labels Supported
Inventory Management Supported
Label Templates Supported
Receiving Labels Not Supported
RFID Not Supported
Serial Number Tracking Supported
Shipping Labels Not Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Not Supported
IT Asset Management Supported
License Management Supported
Performance Management Not Supported
Relationship Mapping Supported

Continuous Integration Features

Build Log Not Supported
Change Management Supported
Configuration Management Supported
Continuous Delivery Not Supported
Continuous Deployment Not Supported
Debugging Not Supported
Permission Management Not Supported
Quality Assurance Management Not Supported
Testing Management Not Supported

Data Center Management Features

Audit Trail Not Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Supported
Device Auto Discovery Supported
Diagnostic Testing Not Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Not Supported
Multi-User Supported
Power Management Supported
Sarbanes-Oxley Compliance Supported

DevOps Features

Approval Workflow Supported
Dashboard Supported
KPIs Not Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Not Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Not Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Not Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Not Supported
Release & Deployment Management Not Supported
Self Service Portal Not Supported

Inventory Management Features

Alerts/Notifications Not Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Not Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Not Supported
Multi-Channel Management Not Supported
Product Identification Supported
Reorder Management Not Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Network Access Control (NAC) Features

Authentication Supported
Authorization Supported
Automated Hotfix / Updates Supported
Centralized Policy Management Supported
Dashboard Supported
Device Auto-Provisioning Supported
Device Self-Registration Not Supported
Posture Assessment Not Supported
Quarantine / Remediation Not Supported
Secure Guest Access Not Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Not Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Not Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Network Automation Features

Compliance Monitoring Not Supported
Configuration Backup Supported
Configuration Changes Supported
Network Orchestration Supported
Performance Monitoring Supported
Tool Access Control Not Supported
Vulnerability Assessments Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Network Security Features

Access Control Not Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Not Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
Threat Response Supported
VPN Not Supported
Vulnerability Scanning Supported

Network Traffic Analysis (NTA) Features

Anomalous Behavior Detection Supported
High Bandwidth Usage Monitoring Supported
Historical Behavior Data Supported
Identify High Network Traffic Sources Supported
Network Transaction Visibility Supported
Stream Data to IDR or Data Lake Not Supported
Traffic Decryption Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Supported
Network Analysis Supported
Network Monitoring Supported

Server Management Features

CPU Monitoring Supported
Credential Management Not Supported
Database Servers Not Supported
Email Monitoring Supported
Event Logs Not Supported
History Tracking Not Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Not Supported
Virtual Machine Monitoring Not Supported

VoIP Monitoring Features

Alerts / Notifications Supported
Call Detail Record (CDR) Analysis Not Supported
Call Quality Monitoring Supported
IP SLA Monitoring Supported
Jitter Testing Supported
Latency Monitoring Supported
MOS Monitoring Supported
Packet Loss Monitoring Supported
QoS Monitoring Supported
Reporting / Analytics Supported
Troubleshooting Supported

Integrations

Axonius Supported
Azure Marketplace Supported
BackBox Supported
Chef Supported
Cisco FlexConnect Not Supported
Cisco Meraki Not Supported
Deepser Supported
Freshservice Supported
Jenkins Supported
Jira Supported
Jira Service Management Supported
Jira Work Management Supported
JupiterOne Supported
OverSOC Supported
Puppet Enterprise Supported
ServiceNow Supported
StackStorm Supported
Vivantio Supported
Zapier Supported

Integrations

Axonius Not Supported
Azure Marketplace Not Supported
BackBox Not Supported
Chef Not Supported
Cisco FlexConnect Supported
Cisco Meraki Supported
Deepser Not Supported
Freshservice Not Supported
Jenkins Not Supported
Jira Not Supported
Jira Service Management Not Supported
Jira Work Management Not Supported
JupiterOne Not Supported
OverSOC Not Supported
Puppet Enterprise Not Supported
ServiceNow Not Supported
StackStorm Not Supported
Vivantio Not Supported
Zapier Not Supported
Claim Device42 and update features and information
Claim Device42 and update features and information