Device Magic vs. Resco Field Service+ Comparison


Device Magic	Resco Field Service+ Resco	+	+
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About Device Magic is a mobile forms software and data collection app that replaces unreliable paper forms with customizable mobile forms. Build your digital forms using our simple drag-and-drop online form builder. Deliver accurate data from the field to the office in real-time. Collect data without an Internet connection using your own mobile devices. Deliver data in whatever format you choose. Integrate with the business tools you're already using, like Box, Slack, SQL, OneDrive, Zapier and more.		About Resco Field Service+ is a mobile-first solution designed to extend the capabilities of Microsoft Dynamics 365, Salesforce, and the Power Platform with powerful mobile workflows and full offline functionality. Built for industries like utilities, energy, manufacturing, and construction, it enables technicians to manage work orders, perform inspections, track assets, and handle preventive maintenance seamlessly. With offline-first architecture and secure data synchronization, teams can capture and access critical information in remote areas or environments with limited connectivity. The drag-and-drop form designer, GPS routing, barcode scanning, and scheduling tools allow you to customize workflows to meet the unique needs of your field operations. Managers gain real-time visibility into job status, resource allocation, and performance metrics, making it easier to schedule tasks, dispatch teams, and generate detailed reports.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Medium to large organizations that have teams in the field that need to collect, submit and share data with the office and cloud storage systems.		Audience Companies looking for a powerful Field Service Management solution
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $25 per user per month Free Version Free Trial		Pricing 55$/month per user Field service automation, route planning, device management, premium support and mobile app with full offline. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 4.0 / 5 design 4.5 / 5 support 4.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros The integrations, and customisation and flexibility. Its been a perfect program to far for my little business as a sole trader. Being able to fill out forms using the app from my mobile, then emailing them through as a PDF or Word doc to then send to the customer. Being able to customise the look of your template as well is great. - Has a very flexible yet robust set of options for the forms and other features. - Requires very little training even for those workers who are not very techy. Cons The new webforms doesn't work as hoped. It wont submit documents with images attached. They were looking into but i haven't heard a fix yet. Recently they also had a price increase where the minimum plan is 3 devices instead of 1 which was cheaper. It went from 30 USD to 90 USD. I cannot see it viable to continue using the program at this price which is a shame. No major cons but the training and documentation can be improved with respect to non-tech users.		Pros from Real Users Pros The Resco application provides enhanced mobility by enabling access to important business information while on the go, which leads to quicker decision-making and increased productivity. It offers both online and offline modes, and can be easily customized using Woodford to meet specific business needs. Resco helps organizations harness mobile technology to improve productivity and remain competitive in today's fast-paced business environment. Additionally, it is useful for providing customer support.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Device Magic Founded: 2011 United States www.devicemagic.com		Company Information Resco Founded: 1999 Boston (MA), USA \| Bratislava, Slovakia (Europe) www.resco.net/field-service/
Alternatives FastField Forms Quickbase		Alternatives BigChange
Alpha TransForm Alpha Software Corporation		Workheld Workheld GmbH
Appenate		ReachOut Suite Fingent
Array		Salesforce Agentforce Field Service Salesforce
FAT FINGER SEE Forge View All		Call of Service View All
Categories Field Service Management Forms Automation Inspection Tradesman Job Management		Categories Field Service Management Home Services Inspection Preventive Maintenance Tradesman Job Management Work Order
Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management Inspection Features Appointment Management Customer Database Dispatch Management Equipment Tracking Photos In Reports Print on Site Report Templates Speech Recognition Subcontractor Management Show More Features Forms Automation Features Approval Process Control Archiving & Retention Collaboration Document Indexing Drag & Drop Full Text Search Remote Document Access Rules-Based Workflow Text Editing Version Control		Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management Inspection Features Appointment Management Customer Database Dispatch Management Equipment Tracking Photos In Reports Print on Site Report Templates Speech Recognition Subcontractor Management Tradesman Job Management Features Contract Management Customer Database Dispatch Management For Builders For Electricians For Field Service Businesses For HVAC For Plumbers For Roofers Invoicing Job Tracking Payments Quoting Reporting Scheduling Time Tracking Show More Features Preventive Maintenance Features Condition Monitoring Inspection Management Maintenance Scheduling Mobile Access Predictive Maintenance Purchasing Reminders To-Do List Vendor Management Work Order Management Work Order Features Contract Management Customer Database Dispatch Management Inventory Control Job Management Preventive Maintenance Quotes / Estimates Recurring Appointments Routing Scheduling Task Management
Integrations Dropbox Google Drive Microsoft OneDrive Salesforce CamCard Constant Contact Docusign Easyflow Formstack Google Calendar Google Sheets Microsoft Dynamics 365 Microsoft Fabric Microsoft Power BI Microsoft SharePoint Podio ProjectManager WordPress Wufoo Zendesk Show More Integrations View All 23 Integrations		Integrations Dropbox Google Drive Microsoft OneDrive Salesforce CamCard Constant Contact Docusign Easyflow Formstack Google Calendar Google Sheets Microsoft Dynamics 365 Microsoft Fabric Microsoft Power BI Microsoft SharePoint Podio ProjectManager WordPress Wufoo Zendesk Show More Integrations View All 15 Integrations
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