Device Magic vs. ReachOut Suite Comparison


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It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly. 67 Ratings Visit Website ALMobile Get ready for AI! Ensure your field data is healthy, accurate, and ready to go. 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About Device Magic is a mobile forms software and data collection app that replaces unreliable paper forms with customizable mobile forms. Build your digital forms using our simple drag-and-drop online form builder. Deliver accurate data from the field to the office in real-time. Collect data without an Internet connection using your own mobile devices. Deliver data in whatever format you choose. Integrate with the business tools you're already using, like Box, Slack, SQL, OneDrive, Zapier and more.	About ReachOut Suite is a cloud-based end-to-end field service management software built for service companies to optimize and coordinate their entire field operations. Easy to use and packed with features, ReachOut lets field service managers and technicians perform their jobs faster and more efficiently. Digitize field service operations with smart mobile-optimized forms. Gather data swiftly and accurately for conducting inspections or audits. Record customer requests using tickets, easily schedule jobs and work orders, dispatch technicians via the shortest routes, track work progress in real-time, generate professional-looking invoices on the spot & more with ReachOut.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Medium to large organizations that have teams in the field that need to collect, submit and share data with the office and cloud storage systems.	Audience ReachOut supports the following businesses: 1.) organizations that dispatch personnel into the field to collect data or photos and 2.) organizations whose field workers already carry a smartphone, and 3.) organizations wanting to save money and cut paperwork.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $25 per user per month Free Version Free Trial	Pricing $12.00/month/user Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 4.0 / 5 design 4.5 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Device Magic Founded: 2011 United States www.devicemagic.com	Company Information Fingent Founded: 2003 United States reachoutsuite.com
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Categories Field Service Management Forms Automation Inspection Tradesman Job Management	Categories Appliance Repair Appointment Scheduling Audit Compliance Electrical Estimating Field Service Management Fire Inspection Home Inspection HVAC Inspection Landscape Management Lawn Care Pest Control Pool Service Security System Installer Snow Removal Survey Tradesman Job Management Work Order
Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management Inspection Features Appointment Management Customer Database Dispatch Management Equipment Tracking Photos In Reports Print on Site Report Templates Speech Recognition Subcontractor Management Show More Features Forms Automation Features Approval Process Control Archiving & Retention Collaboration Document Indexing Drag & Drop Full Text Search Remote Document Access Rules-Based Workflow Text Editing Version Control	Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management Inspection Features Appointment Management Customer Database Dispatch Management Equipment Tracking Photos In Reports Print on Site Report Templates Speech Recognition Subcontractor Management Show More Features Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Audit Features Alerts / Notifications Audit Planning Compliance Management Dashboard Exceptions Management Forms Management Issue Management Mobile Access Multi-Year Planning Risk Assessment Workflow Management Compliance Features Archiving & Retention Artificial Intelligence (AI) Audit Management Compliance Tracking Controls Testing Environmental Compliance FDA Compliance HIPAA Compliance Incident Management ISO Compliance OSHA Compliance Risk Management Sarbanes-Oxley Compliance Surveys & Feedback Version Control Workflow / Process Automation Electrical Estimating Features Billing & Invoicing Change Orders Cost Database Project Management Quotes / Proposals Takeoff HVAC Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Maintenance Scheduling Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Home Inspection Features Billing & Invoicing Color Codes / Icons Comment Library Commercial Inspections Credit Card Processing Photo Editing Repair Estimates Report Summary Residential Inspections Sketching Templates Video Voice Notes Landscape Management Features Billing & Invoicing Contract Management Customer Database Dispatch Management Groundskeeping Inventory Control Irrigation Tracking Job Management Landscape Design Mobile Access Payroll Management Plant Database Quotes / Estimates Routing Scheduling & Appointments Work Order Management Lawn Care Features Billing & Invoicing Contract Management Customer Management Employee Management Equipment Management Mobile Access Quotes / Estimates Routing Scheduling Service Dispatch Pest Control Features Billing & Invoicing Customer Service History Dispatch Management Fleet Management Inventory Control Mobile Access Pest Activity Tracking Pesticide Usage Tracking Property Layouts Quotes / Estimates Scheduling Pool Service Features Billing & Invoicing Chemical Readings Customer Management Mobile Access Quotes / Estimates Routing Scheduling Work Order Management Security System Installer Features Billing & Invoicing Customer Management Document Imaging Inventory Management Job Costing Lead Management Quotes / Estimates Scheduling Work Order Management Survey Features Custom Survey URLs Data Analysis Tools Email Marketing Mobile Survey Offline Response Collection Paper Survey Question Branching Question Library Site Intercept Survey Skip Logic Supports Audio / Images / Video Work Order Features Contract Management Customer Database Dispatch Management Inventory Control Job Management Preventive Maintenance Quotes / Estimates Recurring Appointments Routing Scheduling Task Management
Integrations QuickBooks Online Box Evernote Google Drive Google Sheets Infince Integry Mailchimp Microsoft OneDrive Podio ProjectManager Salesforce ShareFile Slack Wufoo Xero Zapier Zendesk ZoomInfo Talent Show More Integrations View All 23 Integrations	Integrations QuickBooks Online Box Evernote Google Drive Google Sheets Infince Integry Mailchimp Microsoft OneDrive Podio ProjectManager Salesforce ShareFile Slack Wufoo Xero Zapier Zendesk ZoomInfo Talent Show More Integrations View All 6 Integrations
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