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About

DeskCamera is screen recording software for video surveillance. It turns a Windows PC into a virtual IP camera so desktop screens, application windows, webcams, and audio record directly into any VMS or NVR - like any other security camera on the system. No extra hardware needed. DeskCamera replaces video encoders, signal splitters, and cameras pointed at monitors with a software-only install that takes seconds. Common uses: POS screen recording for retail loss prevention, casino working-monitor surveillance, SCADA and HMI screen capture, control-room operator review, banking teller monitoring, airport display recording, and RTSP-to-ONVIF stream conversion. Features: 4K, up to 60 FPS, GPU encoding (Intel QSV, NVIDIA NVENC, AMD VCE), multi-monitor streaming, picture-in-picture, and motion events. Partners: Milestone, Genetec, Pelco, Network Optix, Digital Watchdog, Mirasys, and more. Trusted by Victoria Gate Casino, Universal Studios Japan, Siemens Energy, Honeywell, and many others.

About

Interactive Remote Assistance using Augmented Reality. Take a look at problems in equipment—ranging from plant machinery to servers—at any moment, right from your desk, by accessing a user’s smartphone camera at the remote location. View the camera stream of your remote client’s smartphone or smart glass and instruct them right from your desk by viewing the live high-definition video. AR annotations allow you and your customer to add extra virtual information to the live camera stream. You can use other annotation tools to draw and write on the screen. Interact with your customer through VoIP and text chat to provide better remote assistance. Capture a snapshot of the incoming camera stream to document specific events during the session, or to analyze an issue further. Freeze the incoming camera stream to explore, analyze, and discuss technical details of a particular scenario in greater depth.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Security integrators, surveillance system installers, VMS/NVR administrators, VMS developers, loss prevention teams, surveillance managers, and OT/SCADA engineers

Audience

Companies that want an interactive remote assistance solution that uses augmented reality for remotely fixing hardware

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$15 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 3.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Help keep remote connections and client stations organized. You can ass tasks or projects to staff. I am able to easily connect with clients and it is very easy for them to get connected.

Cons

  • It can be a bit hard to set up and you may need an IT professional to make sure it's properly set configured and secure.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

DeskCamera
Founded: 2017
www.deskcamera.com

Company Information

Zoho
Founded: 1996
India
www.zoho.com/lens/

Alternatives

Alternatives

Visual Assistance

Visual Assistance

OptimaTech Limited
Apra VMS

Apra VMS

Apra Labs
Plutomen Connect

Plutomen Connect

Plutomen Technologies

Categories

Video Surveillance Supported

Categories

Integrations

Truto Not Supported
Zoho Directory Not Supported

Integrations

Truto Supported
Zoho Directory Supported
Claim DeskCamera and update features and information
Claim DeskCamera and update features and information
Claim Zoho Lens and update features and information
Claim Zoho Lens and update features and information