NetSupport Notify

NetSupport Notify

NetSupport
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About

DeskAlerts is an employee notification and emergency communication platform that helps organizations deliver time-critical alerts and important operational messages instantly across desktops, mobile devices, tablets, and TV screens. Unlike email or chat tools, where messages can be easily missed, DeskAlerts delivers high-visibility notifications directly to employee screens over other apps and ensures critical information reaches staff during IT outages, emergencies, safety incidents, and other disruptions. The platform enables organizations to send targeted alerts to specific users, departments, or locations while tracking delivery and acknowledgment in real time. With centralized alert management, multi-channel notifications, and integration with Active Directory and other systems, DeskAlerts helps organizations reach employees within seconds and maintain accountability for critical communications.

About

In today’s challenging working environments, organizations are fast realizing the benefits of mass notification technology. As a solution specifically designed to deliver one-way alerts and notifications to desktop users that cannot be skipped, ignored, or saved for later, NetSupport Notify scales to the largest of organizations with multiple sites and provides real-time status of notifications and acknowledgements − as well as delivering pre-scheduled alerts. Simple to implement and use, NetSupport Notify is the perfect choice for messaging and alerting across a LAN or WAN network. Its dedicated local notification gateways allow seamless message delivery across multiple network segments or dispersed sites without the need for network modifications or switch configuration. A true mass notification system with fast and reliable alerts, NetSupport Notify’s alerts can carry varying priorities, customizations, and delivery options.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

DeskAlerts is designed for IT, emergency, risk management, safety, and internal communications teams in organizations where delivering urgent information quickly and reliably is critical. Commonly used in healthcare, manufacturing, government, education, finance, and other regulated and complex environments where employees may be distributed across offices, facilities, and production sites.

Audience

Organizations that need a mass notification system

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Three curated packages with flexible plans.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

DeskAlerts
Founded: 2006
United States
www.alert-software.com

Company Information

NetSupport
Founded: 1989
United Kingdom
www.netsupport-inc.com

Alternatives

SnapComms

SnapComms

SnapComms, an Everbridge company

Alternatives

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Regroup Mass Notification

Regroup Mass Notification
Alerts4Dynamics

Alerts4Dynamics

Inogic Tech
Channels

Channels

Telelogos
RedFlag

RedFlag

Pocketstop

Categories

Categories

Emergency Notification Features

Contact Management Supported
Geo Targeting Supported
Mass Notifications Supported
Scenario Planning Not Supported
Templates Supported
Two-Way Communication Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Not Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Not Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Supported

IT Alerting Features

Alert Noise Reduction Not Supported
Alert Routing Not Supported
Dynamic Notifications Supported
Enriched Incident Context Not Supported
Escalation Policies Supported
Incident History Audit Not Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Not Supported
Rich HTML Email Notifications Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Not Supported
Email Management Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Push Notifications Features

A/B Testing Not Supported
Analytics Not Supported
Campaign Segmentation Not Supported
Contextual Targeting Not Supported
Device Targeting Not Supported
Expiry Notifications Not Supported
Geo Targeting Not Supported
Mobile Notifications Not Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Not Supported

Integrations

Active Directory Supported
Auth0 Supported
Microsoft Entra ID Supported
Microsoft Teams Supported
Okta Supported
Twilio Supported

Integrations

Active Directory Not Supported
Auth0 Not Supported
Microsoft Entra ID Not Supported
Microsoft Teams Not Supported
Okta Not Supported
Twilio Not Supported
Claim DeskAlerts and update features and information
Claim DeskAlerts and update features and information
Claim NetSupport Notify and update features and information
Claim NetSupport Notify and update features and information