InformaCast

InformaCast

Singlewire Software
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About

DeskAlerts is an employee notification and emergency communication platform that helps organizations deliver time-critical alerts and important operational messages instantly across desktops, mobile devices, tablets, and TV screens. Unlike email or chat tools, where messages can be easily missed, DeskAlerts delivers high-visibility notifications directly to employee screens over other apps and ensures critical information reaches staff during IT outages, emergencies, safety incidents, and other disruptions. The platform enables organizations to send targeted alerts to specific users, departments, or locations while tracking delivery and acknowledgment in real time. With centralized alert management, multi-channel notifications, and integration with Active Directory and other systems, DeskAlerts helps organizations reach employees within seconds and maintain accountability for critical communications.

About

Singlewire Software is the developer of InformaCast, a leading software solution for fast and reliable emergency notifications. More than 7,000 organizations in over 50 countries use InformaCast for emergency mass notifications. Whether it’s an active shooter, severe weather, or another crisis situation, this award-winning software reaches mobile and on-premises devices with critical safety information. By giving organizations the means to develop a connected ecosystem of devices, InformaCast provides the speed and reach needed to share the right information, with the right people, at the right time. When communication matters most, InformaCast notification software provides the speed and reach to get critical information into the hands of the people who need it. This versatile mass communication system works with mobile and on-premises devices to protect people when emergencies strike.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

DeskAlerts is designed for IT, emergency, risk management, safety, and internal communications teams in organizations where delivering urgent information quickly and reliably is critical. Commonly used in healthcare, manufacturing, government, education, finance, and other regulated and complex environments where employees may be distributed across offices, facilities, and production sites.

Audience

Enterprises and companies seeking a solution to manage all their operations and processes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Three curated packages with flexible plans.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The best part about InformaCast is it supports modern communication channels like SMS, Push & voice. Their are built in crisis communication templates & workflows.
  • The platform supports multimodal communication , including text, audio, & visual alerts, ensuring that emergency notifications are effectively delivered to a diverse audience.

Cons

  • There is a lack of integration with other emergency systems. The adoption requires getting employees to install separate app.
  • Implementing InformaCast involves a initial setup complexity, requiring coordination with existing infrastructure & ensuring compatibility with various communication systems.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

DeskAlerts
Founded: 2006
United States
www.alert-software.com

Company Information

Singlewire Software
Founded: 2009
United States
www.singlewire.com

Alternatives

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RapidCast

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Honeywell Instant Alert

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Categories

Categories

Emergency Notification Features

Contact Management Supported
Geo Targeting Supported
Mass Notifications Supported
Scenario Planning Not Supported
Templates Supported
Two-Way Communication Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Not Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Not Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Supported

IT Alerting Features

Alert Noise Reduction Not Supported
Alert Routing Not Supported
Dynamic Notifications Supported
Enriched Incident Context Not Supported
Escalation Policies Supported
Incident History Audit Not Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Not Supported
Rich HTML Email Notifications Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Not Supported
Email Management Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Emergency Notification Features

Contact Management Supported
Geo Targeting Supported
Mass Notifications Supported
Scenario Planning Supported
Templates Supported
Two-Way Communication Not Supported

Integrations

Active Directory Supported
Microsoft Teams Supported
Arreya Not Supported
Auth0 Supported
Cisco Webex Not Supported
D4H Not Supported
Ednetics Not Supported
Microsoft Entra ID Supported
Mutalink Not Supported
New Era Not Supported
Okta Supported
Rave Collaborate Not Supported
Regroup Mass Notification Not Supported
Rise Vision Not Supported
Twilio Supported

Integrations

Active Directory Supported
Microsoft Teams Supported
Arreya Supported
Auth0 Not Supported
Cisco Webex Supported
D4H Supported
Ednetics Supported
Microsoft Entra ID Not Supported
Mutalink Supported
New Era Supported
Okta Not Supported
Rave Collaborate Supported
Regroup Mass Notification Supported
Rise Vision Supported
Twilio Not Supported
Claim DeskAlerts and update features and information
Claim DeskAlerts and update features and information
Claim InformaCast and update features and information
Claim InformaCast and update features and information