DentTraxx

DentTraxx

iContinuum
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About

In today’s world of photo estimating, tablets and smart phones, no shop should be without an integrated management solution like this. Designed by shop owners, and not estimating software companies, to deliver the flexibility to manage the shop, not the estimate! As the insurance companies move ever closer to the photo estimating (and eventually electronic adjusting) model, every shop needs this tool. Multiple levels of user access; owners, schedulers, technicians, insurance companies, dealers. Not designed to replace CCC, Audatex or Mitchel, but rather to play nice with any or ALL, from the perspective of the SHOP! This system makes the collection of images, VIN Decoding, documents, repair notes, progress pictures, and existing damage capture simple.

About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone looking for an auto body repair management solution

Audience

Anyone looking for an Auto Repair Shop workflow management solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

iContinuum
DentTraxx.com

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io

Alternatives

Alternatives

KUKUI

KUKUI

Kukui
EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler

Categories

Auto Body Supported
VIN Decoders Supported

Categories

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

Edge Not Supported
Epicor Integrated Service Estimator Not Supported
PartsTech Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported

Integrations

Edge Supported
Epicor Integrated Service Estimator Supported
PartsTech Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Claim DentTraxx and update features and information
Claim DentTraxx and update features and information
Claim Shopmonkey and update features and information
Claim Shopmonkey and update features and information