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About

Demodesk is the #1 customer meeting platform for sales and success teams. We empower customer-facing reps to become top performers – by guiding them in real-time, automating non-selling tasks and engaging customers on a whole new level. Demodesk automatically loads the perfect playbook into every customer meeting – guiding reps with the right slides or web apps to present, talk tracks and battle cards on the spot. Sales teams can automate non-selling tasks from scheduling, meeting preparation, CRM documentation to follow-up. Our breakthrough screen sharing technology makes meetings truly interactive and lets customers interact with the software during the meeting. AI-based insights help sales leaders understand what's happening in the call, understand what works and coach teams in a world where everyone works from anywhere. Demodesk seamlessly connects with your entire tech stack including G Suite, Microsoft Office, Salesforce, Hubspot, Pipedrive, Gong and many more.

About

Let’s face it, your sales managers don’t have the time (or desire) to review hours of recorded sales conversations or role play for 1:1 coaching. And ad hoc listening to pipeline calls focuses only on that specific opportunity. Sales coaching software gives your sales team the boost it needs.It’s time to get systematic about sales coaching, and now you can. Our AI-driven sales coaching software reminds your reps about points they didn’t cover, challenges them with hardball questions, and gives them feedback in real time, so they can improve on their own. And managers get real-time visibility into each team member’s performance, and as a result can tailor subsequent coaching programs. Ramp up knowledge quickly for new products, new target markets, new strategies.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Sales leaders, inside sales, sales operations, customer success, business development

Audience

Companies searching for a sales coaching platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month/user
Billed annually
Discounts for teams available
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Demodesk is a pretty cool meeting tool. I'm having a much easier time ramping reps and helping them navigate tough calls with their software.
  • The virtual screen is super useful. It lets you give your customer control so they can interact with the product. Super easy to train someone.
  • So many great features. The Salesforce notes sync saves me tons of time, and the schedule automation replaces tools and helps us simplify our stack. Presentations are super easy to share. Highly recommend.

Cons

  • Takes a little bit of time to learn the product, but worth it.
  • Can't think of anything. Overall it's a really great product.
  • Nothing noteworthy to share. They have all the major integrations, but will be hopefully rolling out more soon for more niche teams.

Pros & Cons from Real Users

Pros

  • Second Nature is a platform that has been very helpful when it comes to training all our sales agents. We have a financial services company, which is why we have many agents in charge of constantly offering services to our clients. This platform has been key. Since it has an artificial intelligence that I love very much, it allows the constant training of each of the sales agents, offering questionnaires and call simulations or Chat simulations so that the agents can train and obtain an automated qualification of the artificial intelligence . I really liked the variety of questionnaires and tests that are within this platform to be carried out for employees, this platform automatically generates different types of tests to qualify each employee, artificial intelligence is capable of detecting the accuracy of each of the employee responses and performance during the simulation, and provides an automatic grade at the end of this test, which helps us to obtain results automatically. There are several names and characters within this platform that works as artificial intelligence, you can take the default artificial intelligence or I can modify it so that a different AI runs the tests. This platform of me provides me with a positioning table, which allows me to visualize the qualifications that each employee and each sales agent have obtained, to visualize the sales agent with the best or lowest qualification.

Cons

  • The only negative effect that he perceives about this platform are the high prices that it manages for each of its plans, this platform is very useful regarding the training of all types of sales agents and allows to improve satisfaction and attention to each one. of the clients, each of its functions fulfills its objective correctly, at no time have I had any type of problem with respect to the functions offered by this platform, however, despite the fact that it has many positive functions, I consider that they must improve a lot. , since they are not at all attractive to new users.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Demodesk
Founded: 2017
Germany
demodesk.com

Company Information

Second Nature
Israel
secondnature.ai/

Alternatives

Alternatives

Outdoo AI

Outdoo AI

Outdoo
Dialpad Sell

Dialpad Sell

Dialpad

Categories

Categories

Sales Coaching Features

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Sales Enablement Features

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Inside Sales Features

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Meeting Features

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Sales Acceleration Features

Campaign Management
CPQ
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Sales Engagement Features

Call Scripts / Call Steps
CRM Integration
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Force Automation Features

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Intelligence Features

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Sales Coaching Features

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Sales Enablement Features

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Integrations

AccessOwl
Aircall
Cal ID
Gmail
Gong
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Intercom
Jiminny
Microsoft 365
Microsoft Outlook
Motileo
Pipedrive
Salesforce
Zapier

Integrations

AccessOwl
Aircall
Cal ID
Gmail
Gong
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Intercom
Jiminny
Microsoft 365
Microsoft Outlook
Motileo
Pipedrive
Salesforce
Zapier
Claim Demodesk and update features and information
Claim Demodesk and update features and information
Claim Second Nature and update features and information
Claim Second Nature and update features and information