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About

Rapid deployment to start. Elastic scalability to grow. Gain visibility across hundreds of different connections in a single location. From a single interface, access required credentials from the secret server vault, on-premises, or in the cloud. Monitor and record simultaneous remote sessions. Quickly switch between active sessions or easily launch a new session in a separate tab, easily expanding to full screen. Efficiently manage multiple remote connections from a single screen. Launch and configure sessions across multiple environments. As IT groups scale their efforts across larger networks, new cloud services, various connection protocols, numerous privileged users, different business groups, and customer environments, they need to closely monitor privileged accounts across sessions. Teams must navigate complex networks, cloud services, and user needs. Connection Manager is an advanced remote connection management solution that provides one place to manage remote sessions.

About

Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds. Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities. 

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Professionals requiring a tool to manage and interact with multiple remote sessions in a unified environment

Audience

Outsourced information technology support, managed service provider support, and customer help desks.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$10.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.6 / 5
ease 4.9 / 5
features 4.4 / 5
design 4.7 / 5
support 4.8 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Delinea
United States
delinea.com/products/connection-manager

Company Information

Zoho
Founded: 1996
India
www.zoho.com/assist/

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Categories

Categories

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Integrations

FirmScribe
AgencyPlatform
Freshdesk
Google Workspace
Incident IQ
Jira
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
Slack
Spiceworks Network Monitor
Truto
VARStreet InstaQuote
Zendesk
Zoho CRM
Zoho Desk
Zoho Directory
Zoho SalesIQ

Integrations

FirmScribe
AgencyPlatform
Freshdesk
Google Workspace
Incident IQ
Jira
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
Slack
Spiceworks Network Monitor
Truto
VARStreet InstaQuote
Zendesk
Zoho CRM
Zoho Desk
Zoho Directory
Zoho SalesIQ
Claim Delinea Connection Manager and update features and information
Claim Delinea Connection Manager and update features and information