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About

DeepBench delivers insight. We connect businesses with expert advisors - helping our clients make better informed decisions at critical product, strategy, or investment crossroads. We achieve narrower focus, faster time to market, and lower cost than competing solutions through our proprietary technology and dedicated team of account managers. We work with everyone from researchers & investors to consultants & product managers, sourcing experts across any industry, role, or geography. Typically our clients engage with experts via brief 1:1 consultations, surveys, or as contractors.

About

Traditional knowledge management systems either suffer from holding too much information or little to none at all. According to IDC, 36% of a consultant’s time is spent searching for information. Finding new ways to equip support staff to resolve issues consistently is the challenge many organizations now face. So, how can you drive consistent service and compliance across the geographies you serve? Equipping your support staff with a next-gen knowledge solution is the answer. Designed with live customer interaction in mind, Sutherland SmartLeap™ HelpTree makes it easy to create and keep knowledge current. It seamlessly integrates with enterprise systems to provide a straightforward user experience for both creators and consumers of content. Enabling faster content creation and minimal training. Connect with multiple data sources and leverage machine learning-based search. Easy enterprise integration with straightforward UX & UI to enable richer conversations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that need a software platform that enables knowledge sharing like never before, with expert advisors on demand to answer your toughest questions

Audience

Companies requiring an augmented knowledge intelligence solution to improve the usability and effectiveness of their knowledge base

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DeepBench
Founded: 2016
United States
deepbench.io

Company Information

Sutherland
Founded: 1986
United States
www.sutherlandglobal.com/products-x-platforms/smartleap-helptree

Alternatives

Alternatives

Knova

Knova

IgniteTech
Bit.ai

Bit.ai

Bit Tech Labs
Berkeley Publisher

Berkeley Publisher

Berkeley Bridge

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Gmail
Microsoft Outlook
Slack

Integrations

Gmail
Microsoft Outlook
Slack
Claim DeepBench and update features and information
Claim DeepBench and update features and information
Claim Sutherland SmartLeap HelpTree and update features and information
Claim Sutherland SmartLeap HelpTree and update features and information