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About

DeepBench delivers insight. We connect businesses with expert advisors - helping our clients make better informed decisions at critical product, strategy, or investment crossroads. We achieve narrower focus, faster time to market, and lower cost than competing solutions through our proprietary technology and dedicated team of account managers. We work with everyone from researchers & investors to consultants & product managers, sourcing experts across any industry, role, or geography. Typically our clients engage with experts via brief 1:1 consultations, surveys, or as contractors.

About

Knowledge Management leads to better customer service. Resolve customer calls quickly and improve First Call Resolution. Live updates give everyone access to the latest issues. Call Scripting guides you through transactions. Unlock the value of your Enterprise's knowledge. Share the expertise of your subject matter experts. Enable effortless collaboration. SMART analytics allow you to track and optimize your knowledge processes. LearnLode is a SaaS solution that is self-deployed. All resources are designed to be easily created and administrated by your team lead or Operations Manager. This allows you to get started quickly with no set-up or integration charges. Effective Knowledge Management is a critical tool for improving customer service in your contact centre. Empower your agents to deliver excellent results by giving them access to our powerful knowledge base and decision support tools.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that need a software platform that enables knowledge sharing like never before, with expert advisors on demand to answer your toughest questions

Audience

Companies seeking a solution to resolve customer calls quickly and improve first call resolution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DeepBench
Founded: 2016
United States
deepbench.io

Company Information

LearnLode
www.learnlode.com

Alternatives

Alternatives

JobAider

JobAider

Peregrine Performance Group
Bit.ai

Bit.ai

Bit Tech Labs
Enghouse eKMS

Enghouse eKMS

Enghouse Interactive

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Gmail
Microsoft Outlook
Slack

Integrations

Gmail
Microsoft Outlook
Slack
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