Dealer Logix

Dealer Logix

DealerLogix
Identifix

Identifix

Solera, Inc
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About

Dealerlogix is an all-in-one solution that streamlines your service lanes with an easy-to-use, customizable, and scalable fixed ops suite accessible on any device. Our industry-leading process connects your service lane, parts department, and technicians to increase customer satisfaction, retention, and profits. Our solution is more than software. It’s a DMS-integrated, customer-centric system that generates more profits by making your service more consistent and efficient. Our installers and trainers work with your teams to tailor our Service Workflow Suite to your specific labor rates, parts codes, service options, and more. We’ll help you get up and running quickly, so you can focus on what’s important: customer satisfaction and retention and fixed ops profitability. Empower your clients to schedule, approve, and pay for vehicle repairs without ever stepping foot in your dealership. Service Valet is part of Dealerlogix’s all-in-one solution.

About

Built by technicians, Identifix provides a database of 3.5MM+ real-world automotive fixes that help techs instantly get right to the correct fix for a vehicle. Every fix in is also connected to OEM Service Manuals, wiring diagrams, labor guides, and everything else you’ll need to complete any repair. Identifix will help you: *Get faster access to our vehicle repair database *Decrease time needed to diagnose mechanical repairs for handicap-modified vehicles *Increase revenue and net profit by lowering fixed repair and labor costs *Positively impact cash flow starting day one Built by technicians, Direct-Hit provides a database of real-world fixes that help techs instantly get right to the correct fix for a vehicle. Nothing gets you to the fix faster than being able to search more than 3,500,000 confirmed automotive repairs, and short-cut test procedures used and verified by thousands of technicians and shops.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Car dealers seeking a solution to build trust and transparency into their processes to boost customer satisfaction

Audience

Auto Repair, Auto Service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 2.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 1.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 3.5 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • I like the fact that it keeps history of EVERY change made to inspections/quotes. Their search function for looking up a previous ro/inspection works pretty well.

Cons

  • At our dealership we use AutoSoftFlex as our DMS and have been using Prodemand for our quotes. Dealer Logix does not integrate with Autosoft at all for anything to do with parts. You still have to add the parts in auto soft, then go click that you "completed the task" in Dealer Logix. It's just very clunky, not visually easy to quickly read through the information on the screen and enter the information required from the Parts position. Our Technicians also agree that it is just adding extra steps to everything since they still have to do all their punches in AutoSoft, and same goes with Service. We aren't doing the scheduling with Dealer Logix so from their perspective also all it is, is extra steps. Dealer Logix has NO manual. They only have a FAQ page with some short video clips. So you HAVE to reach out and contact someone their to figure something out. So If you like extra steps and doubling each task you are already doing in your DMS.

Pros & Cons from Real Users

Pros

  • I like almost everything about Identifix. In my observation the people that do not like it never took the time to learn how to use it.
  • The quote layout looks nice. There isn't a hundred characters worth of good things to say about this company.

Cons

  • The only thing I wish is that it would cost 50% less per month.
  • Almost never has the vehicle you are looking for. Have to wait days for the information that is requested. Very poor details. No invoicing. Does not work with any dealerships or other Automotive supply shops with their parts pricing. Never could find one it did work with. Way over priced. Very slow, login errors. And so many more issues.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DealerLogix
United States
www.dealerlogix.com

Company Information

Solera, Inc
Founded: 2005
United States
www.identifix.com

Alternatives

Alternatives

Daedalus Shop

Daedalus Shop

Daedalus Systems LLC
AutoPoint

AutoPoint

Solera
BayNerve

BayNerve

Gearbox Technologies LLC

Categories

Categories

Auto Dealer Features

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Auto Repair Features

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
Vehicle Tracking
VIN Lookup
Work Order Management

Integrations

Brooke.ai

Integrations

Brooke.ai
Claim Dealer Logix and update features and information
Claim Dealer Logix and update features and information
Claim Identifix and update features and information
Claim Identifix and update features and information