Audience

Car dealers seeking a solution to build trust and transparency into their processes to boost customer satisfaction

About Dealer Logix

Dealerlogix is an all-in-one solution that streamlines your service lanes with an easy-to-use, customizable, and scalable fixed ops suite accessible on any device. Our industry-leading process connects your service lane, parts department, and technicians to increase customer satisfaction, retention, and profits. Our solution is more than software. It’s a DMS-integrated, customer-centric system that generates more profits by making your service more consistent and efficient. Our installers and trainers work with your teams to tailor our Service Workflow Suite to your specific labor rates, parts codes, service options, and more. We’ll help you get up and running quickly, so you can focus on what’s important: customer satisfaction and retention and fixed ops profitability. Empower your clients to schedule, approve, and pay for vehicle repairs without ever stepping foot in your dealership. Service Valet is part of Dealerlogix’s all-in-one solution.

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Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 2.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 1.0 / 5
support 2.0 / 5
More Reviews Write a Review

Company Information

DealerLogix
United States
www.dealerlogix.com

Videos and Screen Captures

Play Video Dealer Logix Screenshot 1 Dealer Logix Screenshot 2
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Product Details

Platforms Supported
iPhone
iPad
Android
Training
Documentation
Support
Phone Support
Online

Dealer Logix Frequently Asked Questions

Q: What kinds of users and organization types does Dealer Logix work with?
Q: What languages does Dealer Logix support in their product?
Q: What kind of support options does Dealer Logix offer?
Q: Does Dealer Logix have a mobile app?
Q: What type of training does Dealer Logix provide?

Dealer Logix Product Features

Auto Dealer

Contact Database
Document Management
New Car Dealer
Parts Management
Website Integration
Accounting
Buy-Here-Pay-Here
Collections Management
Customer Database
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Lot
Online Inventory
Sales Management
Service Department
Used Car Lot

Dealer Logix Verified User Reviews

Write a Review
  • Travis M.
    Parts Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Perspective from the Parts Department. "

    Posted 2026-04-27

    Pros: I like the fact that it keeps history of EVERY change made to inspections/quotes. Their search function for looking up a previous ro/inspection works pretty well.

    Cons: At our dealership we use AutoSoftFlex as our DMS and have been using Prodemand for our quotes. Dealer Logix does not integrate with Autosoft at all for anything to do with parts. You still have to add the parts in auto soft, then go click that you "completed the task" in Dealer Logix. It's just very clunky, not visually easy to quickly read through the information on the screen and enter the information required from the Parts position. Our Technicians also agree that it is just adding extra steps to everything since they still have to do all their punches in AutoSoft, and same goes with Service. We aren't doing the scheduling with Dealer Logix so from their perspective also all it is, is extra steps. Dealer Logix has NO manual. They only have a FAQ page with some short video clips. So you HAVE to reach out and contact someone their to figure something out. So If you like extra steps and doubling each task you are already doing in your DMS.

    Overall: I would pass on this software unless you are looking to switch to a tablet based system for service, or if you have a lot of customers who prefer communication solely over text.

    Read More...
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