Smart Service

Smart Service

My Service Depot
+
+

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About

Davisware by ECI Software Solutions provides purpose-built field service management software for commercial service companies in the commercial HVAC/R, food equipment, petroleum equipment, overhead door, and air compressor service industries. We understand your industry because our team of experts come from the same industries we serve. Our end-to-end solutions are built for the trades, by the trades to address your specific business needs. By connecting the office, warehouse, and the field, we’ve got everything you need to move your business forward. From inventory to invoicing, scheduling to scaling, and everything in-between, you’ll be able to streamline your business and operate at maximum efficiency. With the rich data and analytics available, you can monitor your business more effectively to reach your goals. At Davisware, we’re leading our field, so you can lead yours.

About

Join the paperless revolution with Smart Service field service scheduling software. A do-it-all desktop and mobile app, Smart Service helps modern service companies take care of all their scheduling, dispatching, routing, equipment tracking, invoicing, inventory, and workforce monitoring needs. It also integrates seamlessly with QuickBooks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Commercial service companies in the commercial HVAC/R, food equipment, petroleum equipment, overhead door, mechanical, and air compressor service industries

Audience

Field service companies, including HVAC, plumbing, pest control, window cleaning, contractors, and handymen

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Davisware
Founded: 1988
United States
davisware.com

Company Information

My Service Depot
Founded: 1992
United States
www.smartservice.com

Alternatives

Alternatives

FieldEdge

FieldEdge

Xplor
Dusk IOP

Dusk IOP

Dusk Mobile
FieldOPS

FieldOPS

Mobilogic

Categories

General Ledger Supported
HVAC Supported
Service Dispatch Supported

Categories

Appliance Repair Supported
HVAC Supported
Lawn Care Supported
Locksmith Supported
Pest Control Supported
Plumbing Supported
Service Dispatch Supported
Work Order Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Not Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Not Supported
For Roofers Not Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Locksmith Features

Billing & Invoicing Supported
CRM Supported
Dispatch Management Supported
GPS Tracking Supported
Inventory Management Supported
Mobile Access Supported
Payment Processing Supported
Scheduling Supported
Work Order Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Supported
Mobile Access Supported
Pest Activity Tracking Supported
Pesticide Usage Tracking Supported
Property Layouts Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

QuickBooks Online Supported
Avalara Supported
Corrigo Supported
Dropbox Not Supported
Ecotrak Supported
Google Calendar Not Supported
Jotform Supported
MerchantE Supported
Microsoft Azure Supported
Paylocity Supported
QuickBooks Online Advanced Not Supported
ServiceChannel Supported
XOi Supported

Integrations

QuickBooks Online Supported
Avalara Not Supported
Corrigo Not Supported
Dropbox Supported
Ecotrak Not Supported
Google Calendar Supported
Jotform Not Supported
MerchantE Not Supported
Microsoft Azure Not Supported
Paylocity Not Supported
QuickBooks Online Advanced Supported
ServiceChannel Not Supported
XOi Not Supported
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Claim Davisware Vision and update features and information
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